Staff Frontend Software Engineer (Retail Experience)

• Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy
• The Toast Retail team is pioneering how Toast serves businesses beyond the restaurant space
• We’re focused on building powerful, intuitive tools that meet the unique needs of modern retailers — inventory management, supplier relationships, purchase orders, and more
• As a team, we operate like a startup within Toast, balancing greenfield development with the scale of a mature platform
• The Retail Experience (RXP) squad is a high-impact team focused on transforming Toast into a world-class experience for retailers
• While retail adoption has grown significantly, we consistently hear that Toast doesn’t always feel like it was built for retail. RXP’s mission is to close that gap
• We identify friction across the retail customer journey — from onboarding to daily operations — and deliver cohesive, retail-first improvements across Toast’s ecosystem
• Our work spans the Retail module and the broader Toast platform, ensuring that retail customers feel understood and supported from day one through long-term success
• As a Staff Software Engineer on the Retail Experience team, you’ll play a leading role in designing and developing intuitive, performant, and delightful user experiences
• You’ll work closely with product managers, designers, and other engineers to bring new features to life
• Architect and implement modern, high-quality frontend experiences that feel intentionally designed for retail businesses
• Collaborate deeply with Product, Design, and Platform teams to deliver cohesive improvements across a broad cross‑section of Toast’s ecosystem
• Mentor teammates, contribute to technical decisions, and help shape a strong engineering culture
• Continuously improve UI systems and patterns, enabling rapid development of scalable features
• Stay curious, explore emerging technologies, and find new ways to elevate the Toast Retail experience

Benefits

• Peer and company recognition programs
• Unlimited Vacation
• Sabbatical opportunity after five years
• Professional Development Reimbursement Program
• Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
• Various peer and company recognition programs
• 401(k) and matching
• Medical, Dental, & Vision Coverage
• Mental Health Benefits
• Subsidized backup childcare

Qualifications

• 8-10+ years of experience building modern web applications, with a strong frontend focus
• Solid understanding of component architecture, state management, and design systems
• Experience collaborating with cross‑functional teams and shipping user‑facing features
• Passion for clean, maintainable code
• Familiarity with REST APIs, GraphQL, and testing frameworks (Jest, Playwright, etc.)
• Comfortable working in a fast‑moving team, balancing quality and speed
• Bonus: Experience in Retail software, or designing systems for new customer vertical
• Strong proficiency with React, TypeScript, and web standards (HTML5, CSS3)
• If you love working in a fast‑paced environment, driving innovation, and seeing your work make a real impact — we’d love to meet you