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Staff, Machine Learning Engineer - Coupang Play

Open 54d posting dated 2 weeks ago

Summary

Build and improve machine-learning models for Coupang Play’s content recommendation and ad personalization systems using large-scale playback data and deep-learning tools.

About Coupang Play

Coupang Play is an OTT video streaming service. We offer a wide range of content, including Original Series, TV Shows, Movies, and Sports.

We are in the business of delivering exceptional storytelling. We produce award-winning scripted and unscripted Original Series, such as “Boyhood”, “Anna”, and “SNL Korea”. We believe Sports can also be elevated by creative storytelling. Play is now an authoritative destination for Sports, broadcasting K-League, La Liga, Bundesliga, F1, NFL, and other leading leagues and tournaments. We also offer some of the latest movies that were just released in local theaters, bringing more exceptional storytelling to our customers.

To ensure that we deliver all content seamlessly, we invest in Engineering, Product, and Design. Coupang Play is available on all mobile devices, tablets, PC, Smart TV, Apple TV, and Android TV. Our teams keep optimizing how customers discover and stream both VOD and Live content. That includes investments in frontend, backend, and infrastructural developments. We also embrace Machine Learning to refine our CX.

We are still very early in our growth stage. If you enjoy solving complex problems using industry-leading technology or unconventional business approaches, please join us. We are building a world-class team of problem-solvers, all dedicated to delivering exceptional storytelling to our customers.

Role Overview

As a Staff Machine Learning (ML) Engineer at Coupang Play, you will work on our large and increasing catalog of content including streaming video on-demand titles, live events, as well as transactional video on-demand titles. You will mine large amount of playback data to gain insights from OTT subscriber behavior; create data jobs to generate machine learning features; build, train and improve new or existing models; participate in building the framework used for contents recommendations and personalization by leveraging all available data sources, machine learning tools, and other technical platforms. You will work closely with our Product and Engineering teams to build our recommendation and personalization systems.

What You Will Do

  • Build next generation content recommendation and ad personalization systems for Coupang Play
  • Develop data requirements and coordinate with relevant engineering and business teams to setup data collection as well as to validate data
  • Develop necessary features for models using the collected data and train relevant models using scientific tools and coding
  • Integrate model inference implementations into our production systems
  • Setup necessary testing requirements for the models in production, including A/B testing, and analyze results to gather insights about model performance

Basic Qualifications

  • Bachelor's degree in computer science,Electrical Engineering, Statistics, Mathematics, or related field
  • 7+years of experience in building ML products, with at least 2 years of experience in content recommendation or ad personalization domain
  • Experience building and deploying large-scale recommendation and personalization systems in production
  • Proficiency in Python and at least one deep learning framework (e.g. PyTorch, Tensorflow, or Keras)
  • Strong statistical background in experimentation and modeling
  • Deep product sense, self-starter and ability to drive critical projects in fast-paced environment
  • Excellent communication skills in English and a collaborative mindset

Preferred Qualifications

  • MS or PhD in degree in Computer Science, Electrical Engineering, Statistics, Mathematics, or related field
  • Excellent software engineering skills with a proven record of high quality product delivery
  • Experience in training, evaluating, fine-tuning, and deploying models (e.g. LLM) in production
  • Experience with AWS or other cloud system and familiarity with using GPUs

Recruitment Process and Others

Recruitment Process

  • Application Review - 1st Interview - 2nd Tech Interview - Leadership interview – Offer
  • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
  • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

  • This job posting may be closed prior to the stated end date for application if all openings are filled.
  • Coupang will be prioritizing applicants who have a current right to work in Singapore and do not require company sponsorship for an employment visa.
  • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
  • Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
  • Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
  • Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
  • This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.

Privacy Notice

  • Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.
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What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter

  • Preferred First Name optional
  • LinkedIn Profile optional
  • Website optional
  • LinkedIn Profile optional
  • Coupang Corporation or its affiliates and subsidiaries* (collectively referred to as “Coupang”) does not collect or use any personal information other than the types of information specified in this Consent. Please ensure that your resume does not include any personal information other than the types specified in this Consent. choose one
  • 1. What is your nationality? choose one
  • 2. Do you now or in the future require visa sponsorship in order to accept employment in Singapore? choose one
  • 1. (Required) By submitting your resume, you consent to the required collection and use, required provision, and consignment as set forth in our Privacy Policy(https://privacy.coupang.com/en/land/jobs/). choose one
  • 2. (Optional) Name, contact information, email address, nationality, educational background, work experience, qualifications, national merit status (for special hiring program applicants only), relative’s name/relationship/team and application history are provided to one or more of the following entities other than the one applicant applied for, including Coupang affiliate or subsidiary company* for the purpose of considering hiring for other similar positions. Provided personal information are retained for 5 years from the notification of hiring result, and then deleted without delay. You may refuse to provide consent, but such refusal may result in the restriction of opportunities in the hiring process of companies other than the one you applied. choose one
  • 3. (Optional) Recordings of the interview process and transcriptions of interview audio maybe collected and used for the following purposes: i) to record the interview process, ii) to transcribe and document interview audio, iii) to summarize interview results, iv) to verify the interview process and evaluation results, v) to improve the hiring procedures, vi) to check candidate fitment for other open positions, vii) to review past interview records. Collected personal information are retained for 4 years from the notification of hiring result, and then deleted. You may refuse to provide this consent, and refusal will not affect the recruitment process. choose one
  • 4. (Optional) Coupang affiliate or subsidiary company* will send recruitment notifications through transmission media such as phone, email, and SMS using the contact information and email address based on the consent provided by you. choose one
  • 5. (Required) Name, email address, and Social Security Number are provided to AIM Screening Limited for the purpose of (i) education verification, (ii) qualification verification, (iii) Work experience verifications and reference checks, (iv) Credit verifications, including bankruptcy and insolvency checks and investigations into insolvency registers, (v) Directorship checks to verify whether the applicant is a registered executive or shareholder of other businesses, (vi) Identity verification to check whether the applicant is an internationally sanctioned individual, (vii) Passport verification, (viii) Social media and social network service background checks, (ix) Adverse media checks against broadcast media, blogs, and online posts, (x) criminal background checks, and (xi) drug test history check. Provided personal information are destroyed upon achieving the purpose. You may refuse to provide consent, but such refusal may prevent you from applying. choose one
  • 6. The collected information will be transferred to whichever Coupang affiliate or subsidiary company* that the applicant applied to for the recruitment procedure, and the applicant’s information may be transferred overseas in the process. The personal information is transmitted using a secure method and is retained for the retention period specified in the required consent #1. Information transferred overseas in accordance with the consent will enjoy the same level of protection as Singapore PDPA. You have the right to refuse to provide consent, but refusal may prevent you from applying. choose one
  • 1. I understand that working with relatives in the same department / area where they can influence each other’s work can potentially create conflict of interest and hence needs prior approval of Coupang People Department. choose one
  • - Name of Relative(s): optional
  • - Relationship: optional
  • - Working Org / Team: optional
  • You have the choice to access, correct/update, delete, suspend the processing, and suspend the transfer of your personal information that Coupang holds. Exercising certain choices, such as deletion of personal information, may result in the restriction of the hiring process. choose one
  • Document Policy choose one

See also

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