Staff Product Experience Designer - Customer Interfaces
You will shape the systemic experience logic connecting Adyen’s product suites, partner with product and technical leaders on long-term architecture, eliminate experience debt, establish PX quality standards, mentor senior designers, build knowledge-sharing systems, reduce complexity across solutions, and introduce AI and LLM methods into design operations.
Responsibilities
- Drive systemic experience logic and strategy across product suites
- Partner with product and technical leads to define strategic solution architecture
- Identify and resolve systemic experience gaps
- Define and maintain the global PX quality bar
- Build reusable infrastructure and adaptive interface patterns
- Mentor senior PX designers
- Design knowledge-sharing forums and systems
- Reduce complexity and dependencies across solutions
- Scan the industry for new PX methods, tools, AI, and LLM technologies
Requirements
- 8+ years of experience designing complex large-scale systems or frameworks
- Experience driving impact across multiple product streams or solution areas
- Experience working with senior business and technical stakeholders
- Ability to translate complex user ecosystems and technical trade-offs into actionable narratives
- Experience designing systems that govern customer journeys
- Experience mentoring senior peers in strategic thinking and design craft
Benefits
- RSUs