Staff Product Experience Designer - Customer Interfaces

You will shape the systemic experience logic connecting Adyen’s product suites, partner with product and technical leaders on long-term architecture, eliminate experience debt, establish PX quality standards, mentor senior designers, build knowledge-sharing systems, reduce complexity across solutions, and introduce AI and LLM methods into design operations.

Responsibilities

• Drive systemic experience logic and strategy across product suites
• Partner with product and technical leads to define strategic solution architecture
• Identify and resolve systemic experience gaps
• Define and maintain the global PX quality bar
• Build reusable infrastructure and adaptive interface patterns
• Mentor senior PX designers
• Design knowledge-sharing forums and systems
• Reduce complexity and dependencies across solutions
• Scan the industry for new PX methods, tools, AI, and LLM technologies

Requirements

• 8+ years of experience designing complex large-scale systems or frameworks
• Experience driving impact across multiple product streams or solution areas
• Experience working with senior business and technical stakeholders
• Ability to translate complex user ecosystems and technical trade-offs into actionable narratives
• Experience designing systems that govern customer journeys
• Experience mentoring senior peers in strategic thinking and design craft

Benefits

• RSUs