Staff Site Reliability Engineer (Remote)
Summary
Staff-level Site Reliability Engineer (remote, US-only) at KnowBe4, a workforce security training company. Day to day: designing globally distributed, high-scale AWS systems, automating infrastructure with Terraform/OpenTofu and GitLab CI/CD, coding in Python/Ruby/Rust, and preventing and debugging production incidents with DataDog observability.
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
Remote positions open to the US only.
KnowBe4’s Site Reliability Engineers help ensure that our platforms are reliable, secure, scalable, and efficient. They work alongside other engineers in a fast-paced, agile development environment, and share solutions to advance the technologies running our systems, improve their safety and reliability, and make the complex distributed services that deliver our platforms easy to understand.
The ideal member of our team gets excited about new AWS service releases, stays up-to-date on industry trends and design patterns, and has excellent time-management and communication skills.
Some of the technologies we use:
- Programming Languages - Python, Ruby, Rust
- Infrastructure as Code - Terraform, AWS, OpenTofu
- Source Code Management and CI/CD - GitLab, Git
- Observability - DataDog,
- Containerized Workloads - Docker
- Cloud-native infrastructure in AWS - ECS, Lambda, Step Functions, SNS/SQS, Transit Gateway, Aurora, DynamoDB, CloudFront, S3, AppSync, API Gateway, and many more.
Responsibilities:
- Identify and plan future prevention for production incidents
- Design globally distributed systems and processes for the organization
- Identify deficiencies in our current applications and infrastructure and correct them when found
- Define tailored solutions to complex technical problems and effectively share them with your teammates
- Makes significant new contributions in technology, sometimes resulting in patents, trade secrets, and/or professional publications and presentations
- Translates KnowBe4's strategic goals into operational plans
- Provides coordination across functional boundaries.
- May act as team lead for larger sub-projects or entire, small projects
Minimum Qualifications:
- BS/MS/Ph.D. or equivalent plus 8 years experience
- Training in secure coding practices (preferred)
- Proficient coding in multiple or unfamiliar programming languages (e.g. Python, Ruby, Javascript).
- Experience architecting intricate, high-scale patterns in AWS
- Experience architecting repeatable workflows for continuous integration and continuous deployment (CI/CD) - GitLab is preferred
- Superb communication and documentation skills
- Effectively able to self-manage your time across competing projects
- Ability to quickly understand, debug, and explain complex distributed systems
- AWS Cloud Certification(s) - Associate Level
Additional Qualifications (Preferred):
- AWS Cloud Certification(s) - Professional Level
- GCP and or Azure
- Experience working for a public company
- Open-source contributions or technical blog experience
The base pay for this position ranges from $170,000 - $210,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.
We will accept applications until 9/29/2026.
Our Fantastic Benefits
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
Skills
As published by greenhouse · 18 questions
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (10)
- Preferred First Name optional
- LinkedIn Profile optional
- Website optional
- LinkedIn Profile optional
- Website optional
- If selected "Events", please specify. optional
- If selected "Other", please specify. optional
- If selected "Referral", who referred you? optional
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- School Name optional
Pick from a list (8)
- How did you learn about us? Select ALL that apply.
- How well do you know us? Please select all of the following sources/tools that you have used to research KnowBe4 and learn more about us.
- Are you a current employee at KnowBe4?
- Are you legally authorized to work in the United States?
- Do you now, or will you in the future, require immigration sponsorship for work authorization (e.g., H-1B, etc.)?
- Are you located in or a national of Cuba, Iran, North Korea, or Syria, or are currently located in the Crimea, Donetsk, Luhansk, Kherson, or Zaporizhzhia territories?
- I understand and agree that KnowBe4 does not permit the use of AI tools or assistance during the interview process. Exceptions may be made for approved reasonable accommodations (please visit www.knowbe4.com/careers/request-accommodation to make a request).
- By submitting this application, I hereby provide consent to KnowBe4 to communicate directly with me, and any employment references I provide to KnowBe4, via phone call, text message, email, and/or LinkedIn regarding my application for and potential employment with KnowBe4. If at any time I want to opt-out of any form of communication, I will promptly inform KnowBe4 of this choice.