Staff Software Engineer
Summary
Staff Software Engineer on Bazaarvoice's Manage Content team in Belfast, owning design and delivery of solutions for brand-retailer communication and review management. Works hands-on across a Java backend and React/Node/TypeScript frontend on AWS, while leading architecture, mentoring engineers, and driving agentic AI adoption.
Manage Content Team
The Manage Content team owns the solutions for client and shopper communication, managing the connection between brands and retailers, and ensuring reviews and questions can be responded to and answered quickly and thoroughly to improve brand loyalty through great customer service.
As a Staff Engineer seeking to join this team, you will be responsible for helping design, develop, deliver and own a range of solutions to help extend Bazaarvoice’s Client experience portfolio.
Staff Software Engineer Expectations
At Bazaarvoice, Staff Engineers go beyond technical excellence. They are client-impact-focused leaders who take full ownership of the product and the outcomes it delivers.
Technical Expectations
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- Cloud & Architecture: Deep expertise in cloud architectural patterns — microservices, serverless, streaming, CI/CD, data management, security, and observability. Own architectural decisions across one or more products, from design through delivery.
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- Code & Operational Excellence: Champion clean, secure, and high-performing code. Lead troubleshooting with deep insight into runtime health, logging, and platform observability.
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- Execution & Innovation: Proactively drive continuous improvement, evangelise best practices, and turn technical ideas into production-ready execution.
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- Agentic AI Leadership: Stay at the forefront of agentic AI, design and advocate for AI-driven workflows that augment engineering productivity and unlock new product capabilities, while ensuring responsible adoption across the team.
Leadership and product ownership expectations
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- Client & Stakeholder Partnership: Engage with clients, PMs, designers, and leadership to discover, break down, and solve problems. Communicate technical concepts clearly across all audiences.
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- Team Leadership & Mentorship: Coach and mentor engineers technically and professionally. Drive team refinement, share knowledge broadly, and act as a cultural multiplier.
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- Strategic Execution: Balance hands-on technical contributions with strategic guidance. Collaborate across portfolios to deliver high-value software aligned with long-term business goals.
Tech Stack
At Bazaarvoice, we value strong engineering fundamentals over narrow technical specialisation. Curiosity and adaptability matter more than familiarity with any specific tool. However for context, here's the Managed Content team's current tech stack:
Backend/API: Java,
Frontend/BFFE: React, Node js, TypeScript, Express
Platform, CI/CD: AWS, Terraform, EKS, Docker, GitHub Actions
Observability and support tooling:Datadog, Logz.io, PagerDuty, CloudWatch, Sentry, FullStory
Why is this the right opportunity for you?
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- You take ownership of the product: you do not believe that the Product’s evolution should only be owned by a Product Manager and/or a Designer.
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- You are proactive and attack problems as you see them
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- You like to come up with a solution when you present a problem
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- You solve engineering challenges not only for yourself, you look for repeatable patterns and implement solutions which impact your peers
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- While you love independence, you care about working in a passionate team
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- Whenever you start a new piece of work, you ask yourself “What is the client trying to achieve?”
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- You measure success based on the impact you have both on the client and your peers
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- You care about your personal growth, and your peers’ personal growth
This might not be the right opportunity for you if…
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- You believe that your only responsibility is Engineering
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- You believe that knowing what the product should do is only for Product Managers
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- Love your craft, but believe that there is no space for Agentic AI in software engineering
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- You believe that product requirements are set in stone and should not be challenged
Skills
As published by lever · 4 questions · 1 written answer
Basics
Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company, LinkedIn URL, Other social link URL, Portfolio or personal website URL, * Regardless of whether you actually practice a religion, most people in Northern Ireland are perceived to be members of either the Protestant or Roman Catholic communities. We are therefore asking you to indicate your community background by ticking the appropriate box below, * Please indicate whether you are:, Which best describes your race or ethnicity?Select all that apply, Do you currently have full authorisation to work, without any restrictions, in the country in which you have applied?, What is your age range?, Are you neurodivergent (living with a neurological condition such as autism, dyslexia, ADHD, or dyspraxia)?, Are you a person with a physical disability (a limitation to some form of physical functioning)?, Are you a person with a mental disability (impacting mood, thinking, or behaviour)?
Pick from a list (3)
- Have you ever been previously employed by Bazaarvoice? Select ONE option from the below. optional
- Do you now, or will you in the future, need sponsorship from an employer in order to obtain, extend or renew your authorization to work in our Belfast office?
- If you do hold a current visa, what type is it? (Please input N/A if you are a Citizen of the Job Location) optional
Written answers (1)
- What are your base salary expectations moving forward?
