Staff Software Engineer - Contact Centre
Posted Updated
Summary
A staff-level engineer at Commonwealth Bank's CommSec drives the Contact Centre Modernisation program, shaping AI-powered customer interactions across digital and assisted channels using full-stack .NET, AWS, and customer engagement platforms.
We're modernising CommSec contact centres with AI and cloud tech. You have full-stack expertise across .NET, AWS and customer platforms. Together we shape AI-powered customer experiences at scale. Do work that matters : Join the Digital & Customer Crew and lead the transformation of CommSec's customer engagement platform through a major Contact Centre Modernisation program. As a Staff Software Engineer, you'll drive the technical vision for customer interactions across digital, assisted and AI-…