Staff Software Engineer (Fullstack/Backend)

• Hims & Hers is on a mission to empower people to live healthier lives
• We are looking for a Staff Software Engineer to join our Subscriptions and Membership Platform team
• This team plays a critical role in achieving this by building cutting-edge web experiences that drive patient retention, engagement, and satisfaction
• In this highly visible and impactful role, you’ll directly influence key growth metrics and significantly shape how we activate and reactivate customers across our platform
• Lead the design and architecture of scalable full-stack solutions aligned with product requirements
• Add something like: Own the architecture of core subscription and membership systems, including billing correctness, lifecycle state management, plan changes, cancellations, and workflow orchestration across commerce, pharmacy, and fulfillment
• Add something like: Partner closely with engineering teams across commerce, clinical care, pharmacy, and fulfillment to drive cross-functional technical initiatives and ensure platform decisions scale across the organization
• Provide mentorship on best practices, design patterns, and coding standards
• Advocate for team technical needs within the broader engineering organization
• Participate in product discovery and validation through prototypes and experiments
• Partner with product and design to ensure platform capabilities support an intuitive end-to-end customer experience
• Drive strategic technical decisions to improve security, scalability, and performance
• Break down complex projects into actionable tasks
• Establish and enforce consistent coding and testing standards
• Initiate efforts to reduce technical debt and enhance workflow efficiency
• Implement tools and processes for monitoring, incident response, and performance optimization
• Implement analytics and monitoring to demonstrate how engineering solutions directly impact key customer activation and reactivation KPIs
• Analyze metrics and user feedback to continuously improve the platform
• Maintain thorough technical documentation
• Conduct code reviews and facilitate knowledge-sharing initiatives

Benefits

• Generous PTO: Take the time you need, when you need it - including generous parental leave
• Full healthcare: High-coverage medical, dental & vision coverage for individuals and families
• Retirement planning: Take advantage of our 401(k) plan including contribution matching
• Work from anywhere: We are a remote-first company, so you can work from anywhere you like in the uS
• Robust compensation: We offer competitive salary bands and stock options
• Employee discount: Employees can take advantage of product discounts
• Utility stipend: A extra $75 each month to cover extra cell phone, internet, or data usage
• Spending accounts: Options for additional HSA and FSA plans to help toward healthcare costs

• Excellent problem-solving skills and the ability to think critically and strategically
• Proficiency in back-end technologies (Spring, Java, Kotlin, PostgreSQL)
• Fosters trust and collaboration across diverse teams
• Identifies clarity in ambiguous situations, acting as a stabilizing influence during uncertainty
• Knowledge of front-end technologies such as HTML, CSS, and JavaScript frameworks (React, React Native, NextJS, GraphQL, TypeScript)
• Strong communication and collaboration skills, with the ability to work effectively across teams
• 8+ years of software engineering experience, with at least 2 years in a Staff Engineer or equivalent senior technical leadership role
• Strategically drives execution of initiatives, maintaining urgency and focus on critical priorities
• Balances confidence with humility, constructively addressing conflicts and resistance
• Provides empathetic feedback and promotes transparency
• Proven experience in building the platform infrastructure that drives patient retention, engagement, and satisfaction, preferably in a cloud environment (AWS)
• Experience with building workflows (Temporal), monitoring (Datadog), experimentation frameworks (Growthbook, Optimizely, etc.), CI/CD (CircleCI, GitHub actions), etc
• Champions customer-centric design and ensures customer priorities are reflected
• Promotes curiosity, continuous improvement, and innovation
• You will be successful in the role if you are someone who:
• Proactively identifies and addresses risks and gaps without awaiting direction
• Influences decisions through well-reasoned arguments and supports alignment post-decision
• Demonstrates accountability, owning outcomes, and the long-term success of technical systems
• Capable of prioritizing multiple projects in order to meet goals without management oversight
• Demonstrated ability to optimize web service metrics (speed, reliability, etc.)
• We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you’re excited about this role, we encourage you to apply—even if you’re not sure if your background or experience is a perfect match