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Staff Software Engineer Growth Revenue Enablement

Summary

Build and scale AI-driven growth tools (voice agents, email systems) to improve customer acquisition, onboarding, and engagement at a payroll/HR SaaS company, while mentoring engineers and shaping AI engineering practices.

You will design, build, and operate AI-powered growth experiences for customer acquisition, onboarding, and lifecycle engagement. You will own an AI Voice Agent, scale AI-driven email systems, build reliable APIs and services, establish applied AI engineering practices, make architectural decisions, and mentor engineers.

Responsibilities

  • Design, build, and operate AI-powered growth experiences across onboarding and lifecycle engagement
  • Own the technical strategy and implementation for an AI Voice Agent
  • Build and scale AI-driven email systems using ACE
  • Partner with Product, Data, Design, Marketing, and Platform teams to identify opportunities and ship improvements
  • Design reliable APIs, backend services, and frontend experiences
  • Establish engineering patterns for applied AI development
  • Make architectural decisions for conversational systems and communication workflows
  • Mentor engineers and improve technical execution and product quality

Requirements

  • 8+ years of software development experience
  • Experience building full-stack systems including frontend applications, backend APIs, and production services
  • Experience in growth-related product areas such as onboarding, communications, workflow automation, CRM, lifecycle marketing, or customer journey systems
  • Applied AI experience with prompt design, tool integration, conversational experiences, content generation systems, or evaluation-driven iteration
  • Experience owning multi-quarter initiatives with measurable business and customer impact
  • Strong product and engineering judgment
  • Ability to collaborate across engineering and business stakeholders
  • Experience mentoring engineers
  • Experience with or interest in Ruby on Rails
  • Ability to build well-structured, maintainable, well-documented code
  • Ability to communicate across engineering teams and with business stakeholders

Benefits

  • Equity (RSUs)

See also

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