Staff Software Engineer, Infrastructure
You'll play a key role in shaping engineering practices, ensuring the reliability and performance of the platform across a multi-cloud environment, and empowering the engineering team to deliver innovative features with speed and efficiency. You will drive improvements in automation, observability, and overall platform stability.
Responsibilities
- Design, build, and operate scalable, resilient infrastructure across cloud providers including Azure, AWS, GCP, and IBM Cloud.
- Lead infrastructure architecture and reliability improvements for critical custody services.
- Implement and improve monitoring, alerting, logging, and observability across distributed systems.
- Own and evolve blockchain node infrastructure, including high availability, failover, and provider management.
- Build automation for infrastructure provisioning, deployments, testing, failover, incident response, and operational maintenance.
- Drive deployment operations and release reliability for platform and product services.
- Proactively identify performance bottlenecks, reliability risks, and operational gaps before they impact customers.
- Participate in on-call rotations, support production incidents, and help improve incident response and post-incident learning.
- Contribute to internal platform tools, services, and developer workflows.
- Create clear documentation, runbooks, and operational procedures for critical systems.
- Mentor engineers and provide technical guidance on infrastructure, reliability, and platform engineering decisions.
Requirements
- 10+ years of experience in software engineering, platform engineering, infrastructure engineering, or systems operations for highly available production systems.
- Experience managing blockchain nodes, including high availability, failover, and operational resilience.
- Experience operating infrastructure in high-traffic, customer-critical, or security-sensitive environments.
- Strong production experience with PostgreSQL.
- Proven experience provisioning and managing infrastructure with Terraform or similar infrastructure-as-code tools.
- Deep experience with containerized infrastructure and Kubernetes in highly available environments.
- Proficiency with programming and scripting languages such as .NET, Go, Bash, or TypeScript.
- Experience with messaging and queueing technologies such as RabbitMQ or AMQP.
- Experience with observability tools such as OpenTelemetry, Grafana, Loki, Prometheus, or similar platforms.
- Familiarity with GitOps practices using platforms like Argo CD or Flux.
- Experience working with confidential computing solutions like AWS Nitro Enclaves, IBM Hyper Protect Virtual Servers, or GCP Confidential Computing.
- Excellent ability in solving problems and the ability to diagnose complex distributed system issues.
- Strong written and verbal communication skills, with a track record of working effectively across teams.
- A focus on clear procedures, strong documentation habits, and a dedication to operational excellence.
Benefits
- Professional development budget
- Flexible in-office collaboration days
- Bi-weekly all-company meeting with Leadership Team
- Team offsites, team bonding activities, happy hours
- Competitive bonuses and equity
- Health, retirement, family forming, and family support benefits
- Employee giving match
- Mobile phone stipend
- R&R days
- Wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy
- Parental leave policies and family planning benefits
- Catered lunches, fully-stocked kitchens with premium snacks/beverages