Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

Summary

Solutions Engineers partner closely with sales, engineering, product management, and customers to design, engineer, and deliver automation solutions for complex supply network environments. This role leads cross-functional collaboration to conceptualize, analyze, and implement customized solutions for distribution and warehouse operations, ensuring alignment with customer needs and business objectives.

Key Responsibilities

• Lead and collaborate with cross-functional teams to design and develop integrated automation solutions for customer facilities
• Design, engineer, and layout solution configurations, including detailed warehouse layouts using tools such as AutoCAD
• Understand customer business challenges, operational processes, and automation drivers to develop high-value solutions
• Translate business requirements into hardware, software, and system-level recommendations
• Develop and maintain data models and automation tools to analyze customer datasets and appropriately size solutions
• Perform financial analysis, including business case development and cost/benefit tradeoff evaluation
• Capture customer requirements and support product management in defining market requirements
• Collaborate with Systems Engineering for process definition and advanced modeling
• Participate in customer calls to address technical questions
• Assist with proposal development, including configuration and pricing
• Develop clear executive-level communications, presentations, and customer deliverables
• Present complex solutions to diverse audiences, including senior executives
• Foster a collaborative team environment and provide leadership across engineering and commercial teams

Qualifications & Experience

• Bachelor’s degree in engineering, operations research, science, business, or a related field (MBA or Master’s preferred)
• 7+ years of experience in solutions engineering, supply chain automation, or automated materials handling
• Proven ability to lead or influence cross-functional teams and manage complex projects or proposals
• Strong analytical and problem-solving skills with experience in data modeling and analysis, Excel (advanced), PowerPivot, SQL databases and/or Access
• Experience developing business cases and conducting financial analysis
• Prior experience preparing sales proposals and customer-facing deliverables
• Experience with Eaches solutions or similar material handling systems (e.g., robotic pick stations, ergonomic workstations, or pick modules) preferred
• Excellent communication and presentation skills, with the ability to translate complex concepts for varied audiences
• Demonstrated critical thinking, teamwork, and leadership abilities

Additional Information

Travel requirements may range from 10% to 30% depending on role scope.

Ability to travel to customer sites and support customer engagements.

Responsibility for managing travel expenses with reimbursement policies.

About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit .

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.