Staffing Office Manager
Posted
- Location: Austin, Texas
- Facility: Good Health Solutions
- Department: Ascension Premier Staffing Administration
- Schedule: Full-time | Monday to Friday
- Eligible for an annual bonus incentive
- Oversee daily operations of the staffing office, ensuring shifts are filled accurately and on time.
- Lead, coach, and schedule Staffing Office Coordinators to support an operation across morning, day, and evening shifts.
- Monitor staffing metrics such as fill rates, cancellations, and response times, and address gaps quickly.
- Serve as the escalation point for complex staffing issues, cancellations, and service concerns.
- Partner with recruiters, nursing leaders, and program leadership to align staffing decisions with workforce and labor strategy.
- Ensure staffing processes, guidelines, and communication standards are followed consistently and identify opportunities to improve efficiency, reduce premium labor, and enhance staff satisfaction.
Education and Work Experience:
- High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
- 3 years of leadership or management experience preferred
Additional Preferences:
- 5 years health care staffing scheduling experience
- Previous leadership experience preferred