Staffing Operations Specialist

Innovative Life Healthcare

Department: Human Resources
Reports To: Human Resources Manager

Classification: Exempt
Brand and Market: Company-wide: DC, Maryland, and New Jersey

AVAILABILITY AND RESPONSE STANDARDS

• On-site hours: Monday through Friday at the Silver Spring office, standard business hours.
• Daily overtime review: Completed by 11:00 AM each business day.
• Coverage calls and messages from program leadership, business hours: Answer or return within 30 minutes.
• Coverage at risk outside business hours: Reachable by phone, on the schedule set by the Human Resources Manager.
• Timesheet and overtime issues routed from payroll: Acted on the same business day.