Staffing/Scheduling Specialist-Patient Access

Help keep clinic teams ready to care for patients through organized scheduling and responsive staffing support

Join Our Team at Cuyuna Regional Medical Center

At Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization - we're a community dedicated to making a meaningful impact. For more than 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger.

A Day in the Life of a Staffing/Scheduling Specialist-Patient Access

As the Staffing/Scheduling Specialist, you will help keep primary and specialty care clinics running smoothly by coordinating staff schedules and managing electronic timekeeping for Patient Access and Switchboard personnel. Working closely with departments each day, you will respond to staffing changes, identify coverage needs, and keep employees informed while meeting scheduling deadlines and following union agreements and organizational policies. This role offers a varied mix of scheduling, payroll support, and administrative coordination, including preparing reports, supporting new employee onboarding, and organizing meetings and training. You will use scheduling software and communication tools to keep information accurate and accessible, bringing sound judgment and a resourceful approach to shifting priorities and unexpected staffing challenges.

About the Hospital Admitting Department

First Impression, Lasting Impact

In Hospital Admitting at CRMC, we are the first point of contact for patients and our team ensures that every patient encounter is smooth, accurate, and stress-free. We complete much more than just an administrative function, we set the tone for the patient’s entire healthcare journey, helping them feel supported, informed, and cared for from the very start. What makes Hospital Admitting unique is our ability to adapt and thrive in a fast-paced, ever-changing environment. Every day, we navigate insurance verifications, scheduling changes, and unexpected patient needs, all while providing compassionate customer service. Our team operates on the belief that a positive attitude, teamwork, and flexibility make all the difference—not just for patients, but for each other. We take pride in creating a strong sense of family among our coworkers, working together to overcome challenges, and ensuring that patients always feel like their needs come first.

Ideal Candidate (What will make you a great fit!)

• Organized and detail-oriented
• Resourceful problem solver
• Clear, responsive communicator
• Confident with scheduling and technology
• Adaptable under shifting priorities
• Collaborative and dependable