Stakeholder Interface Engineer

Role overview

This role focuses on stakeholder and interface management to support successful project delivery. It involves maintaining a comprehensive stakeholder register, acting as the primary point of contact with external parties, and managing relationships to understand and address their needs and concerns.

Responsibilities

• Develop interface management plans, coordinate approvals and permits, and handle communications with clients and authorities.
• Track risks and issue resolution, prepare regular reports, and ensure effective information flow among all parties.
• Support procurement activities and foster collaboration across teams while maintaining compliance with organizational quality, safety, and environmental standards.
• Map and maintain stakeholders register including any contact persons, terms of reference, memorandums of understanding, agreements, and the like.
• Serve as the primary contact with all external parties; meet, discuss, and understand their needs and issues, and manage their expectations.
• Establish and monitor interface protocols between stakeholders and third parties to contribute to optimal development and program setup for successful project delivery.
• Engage with key third-party stakeholders affected by project works to understand their needs and concerns, maintain effective relationships throughout the project, and report accordingly.
• Develop an Interface Management Plan specifying methods and processes to be adopted in identification, development, and agreement with third parties.
• Manage interfaces ensuring approvals and permits are sought and obtained for all aspects of the project; track authority approvals, monitor, escalate, expedite issues, resolve issues, and mitigate risks.
• Handle communication with clients and key stakeholders on all authority issues.
• Produce and maintain appropriate, standardized documents and regular reports to senior management and other stakeholders reflecting key issues, risks, resolutions, and performance.
• Issue monthly stakeholder reports.
• Support procurement and contracts department.
• Ensure a collaborative approach is maintained across the team to facilitate planning and delivery of interface works, ensuring all issues are clearly understood and addressed with appropriate interventions developed and implemented.
• Manage and coordinate dissemination of information to all relevant parties in a timely manner.
• Comply with relevant quality, environmental, safety, and occupational health policies, manuals, and procedures within the organization.
• Perform other duties as assigned by the line manager or supervisor.

Qualifications and experience

• Bachelor or Master of Engineering from an accredited university.
• Minimum 10 years’ experience in strategic planning or project management.
• Experience in major real-estate development.
• Knowledge of water and wastewater master planning.
• Experience in stakeholder management.
• Development of agreements and memorandums of understanding with other strategic partners.
• Presentable with strong communication skills.
• Excellent verbal and written communication skills in Arabic and English.

About the company

The company provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. It is recognized as one of the largest program management firms globally. The company is exclusively focused on program, project, and construction management, protecting client interests and dedicated to exceeding expectations throughout the entire construction project lifecycle. The company adapts to the needs of each assignment to develop tailored approaches and solutions.

The company is part of a global infrastructure solutions group of companies and is an equal opportunity employer.

Additional information

This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities, and other essential functions to be carried out as part of fulfilling the role. Various other duties may be required.