Stall Assistant （Chee Cheong Fun and Traditional Kueh）

Work Hours: 7:30am – 5:30pm

Shop Opening: 8:00am – 5:00pm

Core Responsibilities

Food Preparation & Production

• Prepare and steam Teochew-style Chee Cheong Fun (batter mixing, steaming, scraping, folding, saucing).
• Assist in the making, portioning, steaming, and packaging of traditional kueh (e.g., png kueh, soon kueh, ang ku kueh).
• Ensure consistency in texture, taste, and presentation across all items.

Station Management

• Set up Chee Cheong Fun and kueh stations before opening.
• Maintain mise-en-place: batter, sauces, fillings, toppings, garnishes.
• Monitor stock levels and refill ingredients throughout the shift.
• Close stations properly, including cleaning steamers, tools, and counters.

Customer Service

• Greet customers and take orders accurately.
• Provide product recommendations and explain traditional items when needed.
• Handle customer feedback professionally and escalate issues when required.

Cashiering & POS Handling

• Operate POS system for dine-in and takeaway orders.
• Manage cash and digital payments accurately.

Quality & Hygiene

• Follow SFA food hygiene guidelines and internal SOPs.
• Ensure proper storage of batter, fillings, cooked kueh, and sauces.
• Maintain personal grooming and hygiene standards.

Skills & Competencies

• Able to prepare smooth, consistent Teochew Chee Cheong Fun with correct thickness and folding technique.
• Basic knowledge of kueh production (steaming, shaping, portioning, packaging).
• Strong customer service and communication skills.
• Able to work efficiently in a fast-paced F&B environment.
• Understanding of food safety and hygiene practices.

Operational Duties

• Daily opening and closing of Chee Cheong Fun and kueh stations.
• Refill sauces, toppings, condiments, and ingredients throughout the shift.
• Assist in receiving and storing deliveries.
• Conduct simple stock counts and report low inventory.
• Support team members across stations when required.
• Maintain cleanliness of workstations, equipment, and dining area.

Physical Requirements

• Able to stand for long hours.
• Comfortable working with steamers and hot equipment.
• Able to lift items up to 10–15kg (batter containers, trays, steamers).

Additional Expectations

• Punctuality and reliability.
• Teamwork and willingness to learn traditional preparation methods.
• Flexibility to rotate between Chee Cheong Fun and kueh stations depending on manpower needs