Starbucks Barista Lead - Maverick Casino & Hotel Elko

Starbuck Barista Lead - Maverick Casino & Hotel Elko

Pay range: $14 - $15 per hour plus tips

The Starbucks Barista Lead crafts a memorable experience for our customers by providing timely service, quality beverages and products, and maintaining a clean and comfortable location environment. The Barista Lead is responsible for helping train Baristas, processing transactions on the register/POS, following recipes to prepare coffees and beverages per specifications, and maintaining the coffee bar while delivering excellent customer service and meeting food safety policies.

Team Members Will Enjoy:

• Paid Time Off

• Flexible schedules

• Medical, Vision, and Dental insurance

• Short-Term/Long-term Disability Insurance

• Education Reimbursement up to $5,250 annually

• 401k plan

• Employee meal discount program

• And more!

· Greet and assist customers while anticipating their needs.

· Prepare and serve food, coffees, teas, specialty beverages per brand standards.

· Assists with new associate training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.

· May schedule and delegate work assignments to team and coordinate the completion of tasks for the location

· Acts with integrity, honesty and knowledge that promote the culture, values and mission of Maverick and Starbucks.

· Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standards and to set a positive example for the shift team.

· Anticipates customer and store needs by constantly evaluating environment and customers for cues.

· Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.

· Contributes to positive team environment by recognizing alarms or changes in associate morale and performance, and communicating them to the store manager.

· Delivers legendary customer service to all customers by acting with a “customer comes first” attitude and connecting with the customer. Discovers and responds to customer needs.

· Follows Maverick and Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all associates during each shift.

· Maintains a clean and organized workspace so that associates can locate resources and product as needed.

· Maintains regular and consistent attendance and punctuality.

· Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.

· Recognizes and reinforces individual and team accomplishments by using existing organizational methods

· Create a friendly atmosphere for guests and coworker.

· Performs related and/or other duties as required.