Starbucks Barista

TITLE: Starbucks Barista

DEPARTMENT: Food & Beverage

REPORTS TO: Starbucks Supervisor

JOB SUMMARY

Provides guests with friendly enthusiastic, yet professional and timely service when preparing quality beverages and products, and maintaining a clean and comfortable environment.

ESSENTIAL FUNCTIONS

• Take and place order, and serve and garnish food and drinks efficiently and accurately in work area as applicable
• Collect money, while following all proper cash handling and comp procedures
• Maintain the cleanliness, sanitation, and the appearance of the front and back of house, clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests
• Pack and complete order as per guests' preference with any necessary condiments
• Properly label and date products per safety and sanitation procedures
• Perform opening and closing duties based upon shift assignment
• Unload warehouse orders and stock the orders to designated storage maintaining organization, stock and replenish products as needed in work station, counters, tables, etc.
• Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
• Perform other job-related duties as requested

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.

• Knowledge of menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment
• Knowledge of standard kitchen equipment, including, but not limited to toasters, refrigerators and coolers, slicers and beverage machines