State Psychiatric Hospital (SPH) Liaison

Help bridge the gap between hospital care and community support.
Southwestern Behavioral Healthcare is looking for a full-time State Psychiatric Hospital Liaison to join our team and help coordinate quality care for adults living with serious and persistent mental illness. In this role, you’ll serve as a key connection between State Psychiatric Hospital (SPH) settings and Community Treatment Facilities, coordinating patient transfers, sharing important information, and helping ensure continuity of care throughout the transition process. If you’re organized, collaborative, and passionate about helping individuals successfully transition back into the community, we’d love to hear from you.

WHY WORK FOR SOUTHWESTERN?

• AFFORDABLE Health, Dental, Vision, and Voluntary Life Insurance that starts DAY ONE of employment
• 401K Employer Contribution & Match
• Student Loan Assistance Program
• Physical & Financial Wellness Programs
• Generous Paid Time Off plan
• Competitive Total Compensation Program
• Individualized orientation and training program
• We are GROWING!!

WHAT IS THIS POSITION RESPONSIBLE FOR?

• Coordinate and schedule presentations for the CSS Patient Care Monitoring to provide updates on client progress, treatment planning and discharge readiness.
• Participate in team meetings at the State Hospital (in person or virtually, as appropriate) to discuss treatment plans, share concerns, and provide recommendations for clients referred to for long-term care, as well as those preparing for discharge.
• Maintain phone communication with SPHs outside our immediate area.
• Coordinate admissions and discharges through the State Psychiatric Hospital portal.
• Assist in ensuring a smooth and orderly transfer of clients between treatment facilities (SPHS and Community Treatment settings).
• Maintain a working knowledge of current functioning/treatment needs of individuals assigned to the SPH Gatekeeper list
• Complete yearly assessments of all clients (adults) currently residing in a SPH- prepare a clinical referral packet on Viewpoint for each referral to submit to the Division of Mental Health and Addiction (DMHA) Central Office Staff.
• Conduct a face-to-face meeting with the individual—along with family members when appropriate—within seven (7) business days of admission to initiate active discharge planning.
• Continue to meet with the individual at least every thirty (30) days to review the treatment plan, assess progress, and discuss ongoing discharge needs.
• Meet with the State Psychiatric Hospital treatment team within seven (7) business days of the individual's admission and maintain ongoing communication with the team at least every thirty (30) days to review the treatment plan, monitor progress, and coordinate discharge planning.
• Accurately document all face-to-face visits with the individual and all communications with the State Psychiatric Hospital treatment team in the gatekeeper liaison's records.
• Submit a written discharge plan to the Division of Mental Health and Addiction (DMHA) for any individual Who remains hospitalized more than forty-five (45) calendar days after being deemed ready for discharge.
• Attend monthly State Gatekeeper Meetings to stay informed on statewide processes, share updates, and collaborate on best practices for client care and discharge planning.