Station Security Officer (72525)
We are seeking a professional, dependable, and vigilant Unarmed Transit Security Officer to help ensure a safe and welcoming environment for the public. The ideal candidate is proactive, calm under pressure, and committed to delivering exceptional customer service while protecting people and property.
Key Responsibilities:
- Maintain a strong, visible presence throughout assigned areas, performing routine security patrols and checkpoint check-ins.
- Monitor for and promptly report suspicious behavior, safety hazards, and equipment malfunctions (e.g., escalator issues, liquid spills), using proper documentation and communication protocols.
- Enforce applicable laws, organizational policies, and procedures to maintain public order and safety.
- Provide professional and courteous assistance to passengers and members of the public, ensuring a safe and welcoming environment.
- Respond to various incidents including medical emergencies, individuals in crisis, safety hazards, and maintenance-related issues.
- Participate in partial or full evacuations and respond to mass casualty incidents (MCIs), including deployment of MCI equipment when necessary.
- Observe and report on the operability and safety of vertical conveyances (e.g., elevators and escalators).
- Monitor surveillance systems and alarm panels to maintain situational awareness and identify potential threats.
- Intervene to prevent or de-escalate actions that may be harmful to individuals or property, exercising sound judgment and conflict resolution skills.
- Work collaboratively with fellow officers, law enforcement, emergency responders, and other agencies to ensure coordinated safety efforts.
- Prepare accurate, detailed, and timely reports documenting incidents, observations, and actions taken.
- Remain composed and professional under stress, maintaining control during high-pressure or emergency situations.
Benefits:
- Comprehensive medical, dental, and vision coverage
- Employer pays 95% of medical premium costs
- Membership in SEIU6 Union with access to additional member benefits and protections
- Ongoing training and professional development opportunities
- The chance to make a direct, positive impact in the community