Statline Operator
Summary
Answer phones and coordinate patient flow for Cincinnati Children’s hospitals, including trauma bays and helipads, liaising with EMS and clinical teams during overnight shifts.
Primary Location
Offices at Vernon PlaceDepartment
StatlineShift
Night (United States of America)Schedule
Part timeWeekly Hours
12FTE
0.3Employee Status
Regular
*Expected Starting Pay Range
$18.16 - $22.25*Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.
Hours: 7pm-7:30am (1 shift per week including every 3rd weekend)
As a Statline Operator you will:
Handle calls for all Cincinnati Children’s facilities, (Burnet, Liberty, and Urgent Care locations).
Collaborates with clinical, admitting information systems, and environmental services staff to coordinate efficient patient flow.
Communicate information relating to incoming patients arriving at any location. Coordinate activation requests for medical/trauma response teams as well as other house wide activations.
Monitor entrances to the trauma bay as well as helipad views for both Burnet and Liberty Campuses.
Update staff on patient ETA.
Serve as the Emergency Department liaison to EMS units.
Manage referral and hospital transfer calls from community providers.
JOB QUALIFICATIONS
High school diploma or equivalent
2+ years of work experience in a related job discipline
About Us
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.
Cincinnati Children's is:
Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years
Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding
Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025)
One of the nation's America’s Most Innovative Companies as noted by Fortune
Consistently certified as great place to work
A Leading Disability Employer as noted by the National Organization on Disability
Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)
We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.
Comprehensive job description provided upon request.
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability