Status Review Unit Caseworker
Description
- Job grade: Executive Officer
- Contract type: Permanent
- Business area: HO - Immigration and Citizenship Service
- Type of role: Operational Delivery
- Working pattern: Full-time, Part-time, Compressed hours
- Number of jobs available: 2
Location
About the job
Job summary
The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, crime, drugs policy, immigration and passports.
The Immigration and Citizenship Service (ICS) manages the UK’s immigration and identity systems, overseeing visas, citizenship, resettlement, and British passports. We maintain civil records, including births, marriages and deaths, and we offer secure, efficient services that protect borders, support lawful migration, and provide trusted identity documents.
The Status Review Unit consider allegations of status or leave gained by deception and where appropriate take steps to investigate with a view to removing status.
Roles advertised are based on teams who consider Revocation of Refuge status & Indefinite Leave to Remain, Revocation or Curtailment of EUSS Pre-Settled or Settled Status and Deprivation of British Citizenship.
This is a high profile, interesting and diverse area of work, encompassing both investigative and casework actions and bringing these together in order to articulate strong and reasonable revocation decisions to contribute to achieving the Home Office’s priorities of securing UK borders and reducing illegal immigration, cutting crime and protecting UK citizens.
The role will be challenging, rewarding and at times fast paced, you will therefore need to be adaptable to change and a champion of continuous improvement, working with the management team to review processes and find best ways of working. You will receive full training and support, working collaboratively with your peers to embed the workstream within the unit.
Please note: We are looking to establish a reserve list for future immediate opportunities. If you're interested in joining our team but the timing isn’t quite right, we still encourage you to apply. Candidates who meet the required criteria will be placed on a reserve list for up to 12 months.
We’re committed to attracting a broad and diverse pool of candidates and want to ensure everyone feels welcome to express interest.
Job description
Key Responsibilities (but not limited to):
- Independently manage and progress a caseload of complex cases, ensuring all appropriate investigative actions are undertaken to reach robust, evidence-based decisions while meeting individual productivity and quality targets.
- Develop and maintain a comprehensive understanding of the legislation, policy, and guidance relating to deprivation, revocation, cancellation, and curtailment. Remain up to date with policy, process, and legislative changes and apply these effectively to casework.
- Conduct thorough, intelligence-led investigations, including carrying out investigative interviews where appropriate. Ensure all investigative activity, rationale, and outcomes are accurately recorded to provide assurance and demonstrate transparent, defensible decision-making.
- Participate actively in regular case reviews, assurance activities, and team forums, contributing to continuous improvement by sharing knowledge, identifying best practice, and making suggestions to enhance operational performance.
- Demonstrate flexibility by supporting work across all functions within the Status Review Unit (SRU), contributing to the achievement of team and departmental objectives.
- Conduct face-to-face interviews via Microsoft Teams as required. This role includes direct engagement with customers and can therefore be considered a public-facing position.
Undertake mandatory enrolment in the Government Counter Fraud Profession (GCFP) and engage with professional development opportunities, including the Counter Fraud Investigator (CFI) Apprenticeship, to enhance investigative capability and expertise.
Working Pattern:
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office.
This role is available on a full-time basis with the option of compressed hours working. This role is also suitable for part-time working hours, with a minimum requirement to work [4 days / 30 hours] per week due to business requirements.
The current building location for this role is Liverpool (The Capital) only and office attendance is mandatory.
Training:
Regular training will be provided for all roles throughout the year and in advance of each deployment commencing. This training may need to be undertaken within the workplace and as a result, candidates would be required to work full time and be 100% office based for the duration of the training and mentoring periods.
Person specification
Essential criteria:
- Ability to manage own work effectively to meet productivity targets whilst ensuring high-quality decision making is maintained.
- Strong written and verbal communication skills with the ability to draft complex decision letters.
- A keen eye for detail, with the ability to draw conclusions from a variety of sources and produce legally sound decisions.
- Experience of liaising directly with applicants and stakeholders, with the ability to create professional working relationships.
- Excellent organisational skills, with the ability to balance conflicting priorities to ensure all targets are met.
- Ability to work flexibly to ensure positive team outcomes.
Desirable criteria:
- Immigration casework experience.
- Experience of completing investigative interviews or other investigative work.
- Hold, or be willing to work towards, an accredited Fraud Investigator qualification.
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Delivering at Pace
- Communicating and Influencing
Benefits
- A Civil Service pension with an employer contribution of 28.97%.
- In-year reward scheme for one-off or sustained exceptional personal or team achievements.
- 25 days annual leave on appointment, rising with service to 30 days.
- Eight days of public holidays, plus one additional privilege day.
- Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office.
- See more of our benefits on our careers website.
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Things you need to know
Artificial intelligence
Selection process details
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
We will endeavour to conduct the selection process in line with the dates indicated below, but cannot guarantee that these will not, where necessary, be revised.
As part of the application process, you will first be asked to confirm your eligibility by providing some basic personal information.
After submission of this first stage, you will be invited to complete the following Civil Service “Casework Skills Test”.
- Online Test – by 9th November 2026.
If you successfully pass the “Casework Skills Test”, you will be invited to complete the full application form. Please complete the online test as soon as possible (within 24-48 hours is recommended). If you fail to complete the online test or full application before the deadline, your application will be withdrawn.
Guidance for the Civil Service test(s) will be available when you are invited to take the test(s). The online tests are accessed via the Civil Service Jobs website.
You cannot complete the tests on a mobile phone or tablet.
If you are in the middle of a test when the maintenance begins, your progress will be paused. You will be able to resume your test from where you left off via your application centre once the downtime has ended. Please note that you will not be able to launch any new tests while the system is offline.
Following successful completion of your test/s, you will then be asked to complete the full application form.
- Application – by 9th November 2026.
As part of the application process, you will be asked to complete:
- Personal Statement (maximum 1000 words).
The Personal Statement should be aligned to and demonstrate how you meet the skills and experience set out in the Essential Criteria, detailed in the job description.
For guidance and information on how to construct your application (Personal Statement), you are encouraged to visit Civil Service Careers website.
- Sift to Start – 11th November 2026.
The sift will be held on the Personal Statement.
- Interview to Start – 2nd December 2026.
If you are successful at sift stage, you will be invited to an interview that will be Behaviours (as listed in the job advert) and Strength based questions. All Behaviours listed in the selection process will be scored at the interview.
The interview will take place online via MS Teams.
For guidance and information on what to expect and how to prepare for an interview, you are encouraged to visit Civil Service Careers.
Problems during the application process:
If you experience problems accessing this advert, or you think you’ve made a mistake on an initial application, please contact hocandidates.grs@cabinetoffice.gov.uk, including the vacancy reference, at least two working days before the vacancy closes. Further information can be found on our website.
Do not create or attempt to submit another application, online test or use a different Civil Service Jobs account to proceed as this would be in violation of the candidate declaration.
Location:
You will only be able to select a single location preference so please ensure this is a location that you are prepared to travel to. If you are offered a role at your preferred location and you decline, your application will be withdrawn.
Reserve List:
A reserve list may be held for a period of up to 12 months from which further appointments may be made. There is no guarantee that being held on a reserve list will lead to a job offer. Further information can be found on our website.
Breaking Tied Scores:
The behaviours and strengths have been ranked in order of importance to enable us to differentiate between candidates with tied interview scores.
Standards:
All Civil Servants are expected to comply with the Civil Service Code, and its core values of integrity, honesty, objectivity and impartiality.
Additional Security Checks:
As well as successfully obtaining UK Security Vetting clearance, candidates will be subject to a range of additional checks. The range of checks carried out will depend on whether you are a current Home Office employee, existing civil servant or an external new entrant as well as the role requirements. Further details are included in the Notes to Candidates.
Further information
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct.
If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
- Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : HORCCampaignTeamHMPOandUKVI@homeoffice.gov.uk
- Email : HORCCampaignTeamHMPOandUKVI@homeoffice.gov.uk
Recruitment team
- Email : HOrecruitment.grs@cabinetoffice.gov.uk
Further information
Attachments
| 2025-11-01 Pre-employment Checking - Document Requirements (V17) (2) Opens in new window (pdf, 642kB) |
| candidate_information_v18_July_2026 Opens in new window (pdf, 8MB) |
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