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MotorCity Casino Hotel

Steakhouse Host/Hostess - PT

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Description

  • Greet guests promptly and graciously in a polished, professional manner

  • Manage reservations and coordinate walk-in traffic.

  • Strategically seat guests to optimize dining room flow and server sections.

  • Maintain accurate wait times and communicate clearly with guests.

  • Escort guests to tables and present menus as appropriate.

  • Communicate effectively with servers, management, and kitchen staff to ensure smooth service.

  • Monitor dining room pace and adjust seating to maintain optimal guest experience.

  • Handle guest inquiries and special requests with discretion and attention to detail.

  • Maintain a pristine and organized host stand and entrance area.

  • Thank guests upon departure and invite them to return.

  • Perform additional responsibilities as assigned.

Qualifications:

  • Previous host/hostess or front-of-house experience in fine dining or upscale casual preferred.
  • Exceptional interpersonal and communication skills.

  • Professional appearance and demeanor at all times.

  • Ability to multitask and remain composed in a fast-paced, high-volume environment.

  • Strong organizational skills and attention to detail.

  • Commitment to providing elevated guest service and hospitality.

  • Flexibility to work nights, weekends, and holidays.

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