Steakhouse Host/Hostess - PT
Description
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Greet guests promptly and graciously in a polished, professional manner
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Manage reservations and coordinate walk-in traffic.
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Strategically seat guests to optimize dining room flow and server sections.
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Maintain accurate wait times and communicate clearly with guests.
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Escort guests to tables and present menus as appropriate.
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Communicate effectively with servers, management, and kitchen staff to ensure smooth service.
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Monitor dining room pace and adjust seating to maintain optimal guest experience.
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Handle guest inquiries and special requests with discretion and attention to detail.
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Maintain a pristine and organized host stand and entrance area.
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Thank guests upon departure and invite them to return.
- Perform additional responsibilities as assigned.
Qualifications:
- Previous host/hostess or front-of-house experience in fine dining or upscale casual preferred.
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Exceptional interpersonal and communication skills.
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Professional appearance and demeanor at all times.
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Ability to multitask and remain composed in a fast-paced, high-volume environment.
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Strong organizational skills and attention to detail.
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Commitment to providing elevated guest service and hospitality.
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Flexibility to work nights, weekends, and holidays.