Sterilization & Administrative Assistant - London Braces

Are you passionate about creating exceptional patient experiences? London Braces is looking for an enthusiastic Sterilization & Administrative Assistant to join our thriving practice in London, Ontario.
This is a great opportunity for someone looking to build their skills and gain experience in both the clinical and administrative sides of an orthodontic practice while contributing to a positive, welcoming environment for patients and team members.
What Sets Us Apart
At London Braces, we’re more than an orthodontic practice—we’re a community that values support, integrity, and continuous improvement. As part of Corus Orthodontists, a growing network of over 50 practices across North America, we offer:

A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve.
Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including $500 in annual learning assistance for team members working 20+ hours per week.
Compensation & Perks That Count: Team members working 20+ hours per week enjoy a competitive total rewards package with expected compensation of $21-25/hour depending on experience with health coverage, a health spending account, and an employee assistance program. Complimentary orthodontic treatment for you and your immediate family and uniform provided.
Work-Life Balance: Enjoy a full-time schedule working three days per week, Monday through Wednesday, with one day spent at a satellite location in either Wingham or Goderich.

How You’ll Make an Impact

Facilitate patient flow by cleaning and resetting clinic chairs as efficiently as possible.
Maintain sterilization log.
Follow a monthly maintenance schedule.
Regularly inspect the clinic (including the brushing stations) and make sure all areas are clean, organized and stocked.
Be available to throw away, disinfect or replace anything that has fallen on the floor.
Disposal of garbage as needed.
Consistently keep sterilization process moving, as the flow of instruments doesn’t stop.
Book appointments for new and returning patients utilizing the appropriate scheduling templates.
Enter relevant patient information into the computer and file all incoming correspondence and x-rays once they have been scanned.
Manage active patient files and archive files for patients who are no longer in treatment.
Answer the telephone to direct calls, take messages, assist with patient comfort care calls and answer general inquiries; follow-up on messages left during Clinic closures.
Actively participate in staff meetings.
Work cooperatively with fellow team members.
Other administrative duties as assigned.

The Teammate We’re Looking For

Experience within a dental/medical clinical setting is an asset.
Exceptional interpersonal and communications skills (verbal and written), with a proven ability to build strong relationships and rapport with patients, parents, doctors, fellow team members and the community.
Keen attention-to-detail and time management skills.

Ready to join a team that values excellence, integrity, and community? Apply today to start a rewarding career with London Braces! We thank all applicants, but only those selected for an interview will be contacted.
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