Stock Manager

We are looking for an experienced Senior Stock Manager to take ownership of end-to-end warehouse operations across a diverse and fast-moving product range including books, gifts, accessories, and musical instruments.

This is not a traditional stock control role. We are looking for someone who actively improves how a warehouse operates, optimising flow, layout, picking efficiency, and accuracy through data, structure, and hands-on leadership.

You will lead warehouse teams and team leaders across split shifts, ensuring consistent performance, strong communication, and clear operational priorities across goods-in, picking, replenishment, and returns.

We are actively integrating AI and automation into all areas of the business and expect candidates with mindset focused on improving efficiency and deliver a better user experience.

Key responsibilities

• Leading warehouse teams and team leaders across multiple shifts
• Owning end-to-end stock flow: receiving, storage, picking, replenishment, and returns
• Using data to drive warehouse performance and decision-making
• Designing and improving warehouse layout, pick paths, and stock placement
• Managing replenishment strategy between bulk storage and pick faces
• Ensuring high levels of stock accuracy and operational control
• Driving continuous improvement across all warehouse processes

Requirements

• Strong experience in multi-SKU warehouse environments
• Proven track record of improving warehouse efficiency, not just managing stock
• Experience using data (including heat maps or similar tools) to drive stock placement decisions
• Hands-on knowledge of pick path optimisation and warehouse flow
• Strong understanding of replenishment systems and stock movement between bulk and pick locations
• Experience managing safety stock, stock availability, and demand variability
• Confident leadership of teams and team leaders across multiple shifts

Nice to have:

• Experience in e-commerce fulfilment or retail distribution
• Background in publishing, books, or music-related distribution
• Experience working in complex, high-volume multi-SKU warehouse environments
• Experience handling mixed product types (small items, fragile goods, higher-value stock)

Key strengths we value:

• Ability to interpret warehouse data and translate insights into actionable improvements
• Experience improving pick rates, travel time, and overall warehouse productivity
• Strong understanding of stock accuracy, cycle counting, and root cause analysis
• Practical experience improving receiving and returns processes
• Ability to manage both fast-moving small items and larger or fragile products
• Comfortable working closely with systems (WMS/ERP) and continuously improving processes