Store Associate
Essential Responsibilities and Functions
· Focuses strongly on friendly and courteous assistance to customers; Provides outstanding customer service at all times.
· Provides relevant information to customers on products.
· Ensures all items are stocked and warehoused appropriately.
· Stocks and maintains inventory for grocery items: dairy, freezer, bulk tofu and dry pack.
· Refill bulk product bins.
· Provides support for cleanliness and safety of all store areas.
· Checks dates on all products as they are received and stocked.
· Ensures accurate, up-to-date price labeling (shelf labels) of department items.
· Fronts and faces areas as stocked.
· Prepares coffee, specialty coffee drinks, fresh smoothies, juices, wraps and sandwiches.
· Prepares and cuts fruit and vegetables for smoothies, juices, etc.
· Slices deli meats and cheeses.
· Follows all café standard procedures, including opening and closing process checklists.
· Prep, cull, rotate and restock produce cases several times daily to ensure highest quality and fullness of display to meet customer demand.
· Restock and maintain the produce floor displays to eliminate empty display areas, and to make a practical and aesthetically pleasing presentation.
· Complete all required opening and closing procedures in produce at the beginning and end of designated shifts.
· Process customer transactions through a point-of-sale system the register.
· Ensure all items intended for purchase are identified and properly scanned.
· Offers and encourages Co-op membership.
· Ensure accuracy of register transactions and the security of all cash received; maintain drawer change adequately
· Provide support for incoming phone calls.
· Others duties as assigned.