Store Leader - Talent Pool

Role Purpose

Leroy Merlin is building a Talent Pool for future Store Leader opportunities. If you're an experienced retail leader with a passion for people, customer experience, and driving business performance, we'd love to connect with you. As a Store Leader, you will lead a large-format retail store of 10,000–13,000 square metres, managing a team of approximately 120 employees. You'll drive strategic and operational excellence, inspire high-performing teams, deliver exceptional customer experiences, and ensure the store achieves its commercial objectives while maintaining the highest standards of performance, efficiency, and compliance.

Key Responsibilities

• Manage day-to-day store operations, ensuring smooth execution and alignment with company standards

• Develop and implement strategic plans to achieve sales, profitability, and customer satisfaction targets

• Maintain a clean, organised, and inspiring store environment that reflects Leroy Merlin’s brand values

• Recruit, train, and develop a high-performing, collaborative team

• Conduct regular performance reviews and support ongoing career development

• Foster a culture of engagement, motivation, and continuous improvement

• Analyse sales performance and implement strategies to drive results

• Champion a customer-first culture with consistently high service standards

• Use market trends and customer insights to identify growth opportunities

• Oversee store P&L, including budgets, costs, and resource allocation

• Monitor financial performance and implement corrective action where needed

• Improve profitability through effective cost control and commercial initiatives

• Maintain optimal stock levels while minimising shrinkage

• Work closely with supply chain and merchandising teams to ensure stock availability

• Conduct regular stock audits and ensure compliance with policies

• Ensure full compliance with company policies, regulations, and local legislation

• Implement and maintain strong health and safety standards across the store

• Drive loss prevention initiatives to protect company assets

• Act as a brand ambassador within the local community

• Collaborate with marketing teams on campaigns and community initiatives

• Build strong relationships with local stakeholders to strengthen brand presence

Qualifications and Experience

• Grade 12 / Matric (essential)

• Bachelor’s degree in Business Management, Retail Management, or a related field (preferred)

• 5–8 years of retail management experience, including leading large teams and store operations

• Proven ability to achieve sales targets and deliver strong results in a large-format retail environment