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Lead the Team. Drive Sales. Own the Results!
We're looking for a strong, results-driven Store Manager to lead daily operations, develop a high-performing team, and deliver exceptional customer service. You'll oversee sales and profitability, manage inventory and operating expenses, control shrinkage, and ensure company assets are protected. Through hands-on leadership, employee training, and sound business decisions, you'll play a key role in the success of your store. If you're a motivated leader who knows how to build a team and drive results, we want to hear from you!
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The primary job functions include, but are not limited to:
- Analyzes and measures business trends; develop and implement plans to maximize sales and meet, or exceed, goals and objectives
- Controls shrinkage (MIA’s), expenses, and payroll
- Ensures appropriate merchandise stock levels, merchandise adjacencies and presentations; signing, and assortment in all areas; ensure selling floor is adequately stocked
- Reviews store trends and recommend and initiate changes for maximizing goals and objectives
- Ensures compliance with all policies and procedures through regular store management and staff meetings, store walk-through and audits, etc.
- Continually evaluates and reacts to performance issues; completes and administers 90-Dat and Annual employee reviews
- Trains and develops store employees in all aspects of the business; direct and monitor training and development for all store personnel
- Handles and resolves issues between employees and customers and/or among employees
- Monitors and assists in Accounts Receivable collections
- Maintains all merchandising standards, display presentation, signing standards and monitor inventory levels
- Plans and assigns daily goals, tasks and assignments, assuring proper completion through follow-up
- Monitors sales performance and adjust strategies as needed
- Maintains adherence to all Company policies and procedures
- Manages all office tasks including management of funds and media, receiving, inventory, payroll, and writing the employee schedule
- Communicates with all staff
- Routinely contacts and visits customers to foster improved communications and build upon relationships
- Ensures that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge, and all other components of customer service
- Implements and maintains guest service standards
- Train and develop store staff in all aspects of the business
- Ensure all store employees are performing according to job function
- Willingness and ability to work additional hours as needed (including weekends and holidays) and travel to various company locations
- Perform any duties which may be assigned by a Supervisor
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