Store Manager

<p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">Role: Store Manager</span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">Reporting To: Zonal Own Retail Manager</span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">Job Level: Executive</span></p><p class="MsoNormal"> </p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">Key Deliverables</span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;"> </span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">Store Operations & Audit / Compliance:</span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;"> </span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">• Adherence of Store Operations in line with pre-defined SOPs</span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">• Ensure that the look and feel of the store is as per guidelines/standards</span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">• <b>Track efficient Cash handling</b>; prevent shoplifting / ensure safety and security</span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">• Visual merchandising as per plan / guidelines</span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><b><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">• Inventory and stock management</span></b><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;"> to prevent stock-outs or excess Inventory</span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">• KPI reporting as per guidelines and on-time</span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;"> </span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">Strategic Roll outs:</span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;"> </span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">• Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory)</span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">• Manage closure of current store during refit & conversion</span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;"> </span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">Profitability:</span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;"> </span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">• To achieve <b>the target on conversion from the walk in customers in terms of Sales</b> from new acquisitions & upsell</span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">• To ensure required <b>MIS & tracking</b> at CRO levels</span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">• Manage Store expenses are as per plan</span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">• Provide suggestions /feedback to improve store productivity</span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;"> </span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">People Development / Team Management:</span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;"> </span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">• To ensure daily roistering & briefing to outsourced store staff</span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">• Ensure that attrition issues (planned & unplanned) are escalated for timely resolution</span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">• Ensure motivation & development of outsourced store staff</span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;"> </span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">Customer Experience:</span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;"> </span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">• Ensure adherence to CE guidelines</span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">• Manage staff allocation based on demand at point in time</span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;">• Personally step in to handle demanding customers</span></p><p> </p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-size:initial;"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:#333333;"> </span></p>