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Dollar Express

Store Manager- Albuquerque, NM

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General Summary:Responsiblefor managing the entire operation of a store including hiring, development,supervision, discipline and safety of Assistant Store Managers (ASMs) andCustomer Service Representatives (CSRs), and management of all inventory andassets, in order to meet Company and store objectives, including profitabilitygoals. Provides and models respectful customer service to the store team andthe community. Principal Duties & Responsibilities: 1. Exhibits and provides leadership, direction and supervision to all store ASMs and CSRs at all times. 2. Supervises,trains, develops and oversees the training and development of ASMs and CSRs.This includes their training on Dollar Express operating practices andprocedures. Must be able to effectively apply, communicate and explain allstandards/procedures to ASMs and CSRs. 3. EnsuresASMs and CSRs greet and assist customers in a positive, approachable manner.Assures that all customer inquiries and concerns are answered or resolved andis available at all times to Team Members and customers to address issues, asneeded. 4. Supervises ASMs and CSRs regarding appropriate steps tomaintain a clean, well-stocked store for customers. 5. Models and ensures ASMs and CSRs maintain a positive image tocustomers and community. 6. Responsiblefor managing the Door-to-Shelf Program and ensuring all merchandise fromdelivery truck is unloaded, organized and merchandised per CompanyPlanner/Schematics as applied and implemented for that store. 7. Responsible for managing and maintainingall store business records including, payroll, scheduling, vendor delivery andaccounting and inventory records, as well as cash register deposits/receipts. 8. Responsible for managing and controllingall store assets, including all inventory, cash and other monies. 9. Responsible for all ordering ofmerchandise using cycle counts to ensure in-stock representation. 10. Manages loss prevention by maintaining avisible management presence in the store and modeling respectful customerservice to the community. 11. Manages the budget of the store,including labor budget to assure that ASMs and CSRs are scheduled, do performand report all hours worked including a minimum of 80 hours of work per week. 12. Implements and assures compliance by all store Team Memberswith all Company policies and procedures. 13. Performs all duties necessary for the effective andprofitable operation of the store. 14. Assures that all operations of thestore, including all employment practices, are in compliance with Companypolicy and state and federal law (i.e. the posting of required EEOinformation.) Position Requirements:Education: Prefer completion of high school or equivalent. Ability toread, interpret and explain to others operational directives (e.g.,merchandise schematics, etc). Experience:Prefer store management experience inretail, grocery or drug store environments.Physical Requirements: The ability to regularly lift up to 40 lbs. (and occasionally,up to 55 lbs.) from floor level to above shoulder height and adequatefitness level to meet demands of frequent walking, standing, stooping,kneeling, climbing, pushing, pulling, and repetitive lifting, with or withoutreasonable accommodation.Availability: Ability to work flexible, full-time schedule to include days,evenings, weekends and holidays.

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