Store Manager
job Description: Store Manager –
Pharmacy Retail
Company: Chemist Box Private Limited
Position: Store Manager
Location: Patna or anywhere in Bihar
Store Type: Retail Pharmacy Store
About Chemist Box Private Limited
Chemist Box Private Limited is a growing
multi-outlet retail pharmacy chain based in Bihar, currently operating around 20–24
physical stores with a strong expansion plan.
Role Summary
The Store Manager will be responsible for
managing the day-to-day operations of the assigned pharmacy store and ensuring
achievement of store-level KPIs. The role will focus on store operations, staff
supervision, customer handling, process adherence, reporting, and coordination
with the Head Office / Area Team.
Key Responsibilities
- Manage daily store operations, including store opening or
closing as per assigned shift, staff rotation and availability, billing
discipline, store hygiene, and process adherence.
- Guide and supervise store staff to ensure proper customer
handling and timely resolution of customer queries and complaints.
- Monitor store KPIs such as sales, customer service, stock
discipline, expiry control, staff productivity, and operational standards.
- Coordinate with the Head Office / Area Team for operational
issues, reporting, and daily follow-ups.
- Ensure proper implementation of company SOPs and store-level
instructions.
Requirements
Qualification & Experience
Graduate and above in any stream.
Candidate should have experience in store operations as a manager, preferably in
FMCG, organized retail, or pharmacy retail.
Pharmacy experience is not mandatory for this role.
Required Skills
- Good understanding of retail store operations
- Team handling and staff supervision ability
- Customer service and complaint handling skills
- Basic Excel, email, and reporting skills
Benefits
Remuneration
Fixed salary: INR 5 lakhs per annum and above, as per experience and industry
standard
Variable incentives: Performance-based variable incentives
Additional benefits: Bachelor accommodation provided by the company, PF,
and other applicable perks