Store Manager - Coricraft - Game City (Bostwana)
Reporting to the Regional Manager, the Store Manager will be responsible to plan and coordinate the operations of the Store, overseeing the selling of products to customers and ensuring service excellence is achieved.
Take direct responsibility for the profitability of the store by ensuring the set targets are met
Ensure staff are taught correct sales procedure and have a good knowledge of the product
Maintain a high level of customer service
Assist customers and provide information
Ensure complaints from customers are resolved quickly
Inform staff of new lines and any changes to the prices
Manage staff rosters
Coordinate and conduct stock take
Keep and analyse records of sales figures and financial transactions, inclusive of filing.
Implement and oversee security procedures
Manage staff when necessary
Must have a matric certificate (Grade 12)
Experience:
4 - 5 years’ experience in a furniture retail environment with a minimum of 3 years’ experience in a managerial or supervisory role
Industrial Relations experience
Skills:
Planning, organisational and time management ability
Good Leadership skills
Good communication skills
Good knowledge of Sales Techniques
Computer literate
Accuracy and attention to detail
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act