Store Manager (F&B)
Responsibilities
Operational Leadership: Steer end-to-end daily store operations as the 1st-in-charge, fostering a high-performance service culture.
Financial Accountability: Own full P&L accountability; engineered cost-containment measures and drove cover volume to consistently beat revenue forecasts.
Process Optimization: Champion periodic process audits and operational cost reviews to eliminate bottlenecks and enhance throughput.
Quality & Safety Assurance: Enforce stringent food safety protocols, workplace health regulations, and guest-area hygiene standards.
Service Recovery & Retention: Resolve complex guest escalations diplomatically to maintain high customer satisfaction and brand loyalty.
Workforce & Labor Optimization: Direct headcount deployment, rostering, and leave utilization to minimize labor leakages while meeting operational demand.
Talent Acquisition & Coaching: Spearhead junior hiring, mentor the supervisory team, and manage employee relations including performance remediation and disciplinary cases.
Requirement
- At least 6 years of progressive managerial track record in fast-paced F&B environments.
- Inspiring leader adept at team building, performance coaching, and fostering a positive workplace culture.
- Natural communicator with high emotional intelligence (EQ), capable of cultivating memorable guest experiences.
- Highly organized manager with strong problem-solving acumen and end-to-end operational execution skills.
To submit your application, please apply online to apply@rn-care.com or call +(65) 6514 9838 for private and confidential discussion.
Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.
RN Care Pte. Ltd
EA License No: 17C8900