Store Manager – Foot Massage & Reflexology

• Store Operations: Manage daily outlet operations, ensure high sanitation standards, and control inventory & supplies.
• Team Leadership: Oversee therapists and reception staff, handle shift rosters, manage recruitment, and evaluate team performance.
• Customer Experience: Maintain service quality, handle guest inquiries and complaints, and improve customer retention.
• Sales & Growth: Drive store revenue through package/membership sales, handle POS transactions, and execute local promotions.

Requirements

• 2–4+ years of supervisory/management experience in spa, retail, or wellness centers.
• Strong leadership, conflict resolution, and staff scheduling skills.
• Proficient with POS and booking software (e.g., Mindbody, Vagaro) and basic MS Office.
• Flexible to work on weekends, public holidays, and evening shifts.
• Knowledge of foot reflexology/bodywork standards is a plus.