Store Manager - Kalburgi
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Description
- Understand customer needs and recommend suitable jewelry pieces.
- Handle customer queries effectively and escalate complex issues.
- Demonstrate strong product knowledge, including features and benefits.
- Communicate product value and support store sales targets.
- Stay updated on new collections and promotions.
- Adapt to shift timings, store requirements, and transfers within the cluster.
- Maintain punctuality and take on additional responsibilities as needed.
- Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
- Ensure the store is clean, presentable, and visually appealing.
- Follow SOPs, policies, and theft-prevention protocols.
- Work collaboratively with the team to ensure smooth operations.
- Show sensitivity while addressing customer concerns and use good judgment in difficult situations.
Requirements
● Bachelor’s Degree
Total 5+ years of retail experience in the fashion industry, min
2 years of experience as a store manager or assistant store
manager handled a team of 5+ people.
● Expert in Microsoft office.
● Demonstrated success in achieving sales targets and
exceeding customer expectations.
● Exceptional customer service orientation with a strong focus
on customer satisfaction.
● Ability to effectively manage multiple priorities and ensure
smooth and efficient store operations.
● Strong team leadership skills to lead and inspire a team.
● Excellent communication and interpersonal skills for effective
team interaction and conflict resolution.
● Strong analytical and problem-solving skills to analyze data,
identify trends, and make informed decisions.
● Proficiency in store operations, including visual merchandising,
stock management.
● Understanding of inventory management and loss prevention.
Benefits
ESI
PF