Store Manager

The Thrift Store Manager will manage the thrift store operations, including receiving and pricing donations. Oversees all employees and volunteers in the thrift store.

About the role:

• Recruits, interviews and selects candidates for store positions, and makes hiring recommendations. Onboards, trains, supervises, schedules, monitors and evaluates the work performance of the store staff.
• Prepare information for TSAMM entries for employee actions, equipment, and property matters for the store.
• Ensures a clean and inviting store appearance. Displays merchandise to attract positive attention from customers, including seasonal displays.
• Works with Corps Officers to set monthly and annual sales goals; maintains sufficient stock and adjusts merchandise and sales approach to achieve those goals.
• Maintains and reviews accurate records of shift receipts including merchandise categories to identify opportunities to increase profitability.
• Ensures income is deposited daily and ensures cash drawers are reconciled per policy.
• Handles all customer concerns and complaints and communicates these with the Corps Officer.
• Maintains a social media presence to advertise, and engage with the public.
• Ensures income is deposited daily and ensures cash drawers are reconciled per policy.
• Handles all customer concerns and complaints and communicates these with the Corps Officer.
• Maintains a social media presence to advertise, and engage with the public.

Education: High School Diploma or equivalent

Experience: Three years experience in a retail environment, including supervisory and management experience. Certifications: Valid Driver’s License with approval to drive from TSA’s insurance carrier; DOT certification preferred.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.