Store Manager

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

Expectations on Role and Responsibilities:

• Candidate must have a minimum of 2 years Senior Retail Management Experience

• Be a Brand Ambassador in the market to develop the visibility and the reputation of the brand.

• Ensure budget and targets achievement. Drive strategic performance KPIs.

• Foster a <<couture service>> mindset and act as a role model.

• Foster creativity and colleague centric mindset within the team.

• Sets the agenda and deliver winning goals to:

• Implement clienteling and ensure clients engagement, recruitment, retention and upgrading with high attention on local domestic clients.

• Design and implement business strategy to develop strategic KPIs: conversion rate, cross selling, bags business development.

• Ensure regular and effective cascading of company contents through morning briefings, products and CRM trainings, engaging animation of the store board.

• Impeccable management of the client data base including client assignment and reassignment.

• Built the best team through talents recruitment and retention, ensuring career development and succession plans.

• Grant the right level of coaching and development to all team members to develop their skills and qualities by managing their performance, providing feedbacks, foster their motivation.

• Ensure correct operations and compliance in all administrative procedures including AFS.

Key competencies:

• Ability to communicate with HQ and his team sharing constructive feedback and clear strategies.

• Very good understanding and driving of retail performance KPIs.

• Engaging, positive and motivating communication skills.

The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equity. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.