Store Manager - Yarrawonga

Permanent role (30 hours/week) Based in our Gateway Shopping Centre locationFlexible availability required; Weekend work essential About usAustralian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia, especially those affected by bushfire, flood and other disasters. Every in-store purchase supports our Australian Red Cross teams to help people as they overcome hardship, crisis and disaster here at home and across the Asia Pacific.About the roleAs a Store Manager with Australian Red Cross, you’ll lead the strategic and day‑to‑day operations of a community‑focused retail store. Your work centres on driving sales performance, elevating the customer experience, and ensuring the store is a welcoming, well-run environment. With support from the Area Manager, you’ll analyse business strategies, and champion Red Cross values through exceptional service and community engagement.You’ll also play a pivotal role in building, coaching and inspiring a diverse team of staff and volunteers. From fostering an inclusive, collaborative culture to ensuring operational excellence across merchandising, donation flow, compliance and workforce development, you’ll create a space where people feel supported, customers feel valued, and the shop thrives as a positive presence in the local community. What you will bringProven ability to drive revenue and meet financial targetsExperience coaching, mentoring and motivating staff and volunteersAbility to build cooperative, respectful and diverse team environmentsConfidence managing stock flow, merchandising, and store administrationCommitment to delivering high quality serviceAbility to maintain appealing, on-brand store presentationUnderstanding of brands, styles, and customer preferencesA proactive, solutions focused approach to challengesUnderstanding of WHS, policy adherence and loss prevention obligationsBenefits that act for you, while you act for humanity Financial wellbeing: Access salary packaging benefits via Maxxia, up to $15,900 for living expenses and $2,650 for meals and entertainment, helping maximise your take-home pay. (That’s up to $18,550 accessible pre-tax!)Health & Wellbeing: Free flu vaccinations, access to the Headspace wellbeing app, and EAP Services via Converge International. Employee discounts available for: First Aid and Mental Health Courses, fitness memberships with Fitness Passport, and health services with Bupa and Medibank. Career development: Ongoing learning, training, and professional development opportunities Further information This role is covered by the General Retail Industry Award 2020, Level 6. Salary from $61,473.36 FTE (pro-rata for part-time) + superannuation, and access to salary packaging. Cover letters should be addressed to Susie Barbaro and should outline how you meet the requirements above. For a confidential discussion, please contact: Susie Barbaro, sbarbaro@redcross.org.au(Enquiries only. Please submit applications via SEEK or our Careers page) Applications close: Wednesday, 21 October 2026Please apply as soon as possible as we will be reviewing applications as they come in and may close the advertisement earlier. Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates for this role. Job Ref #13876