Store POS Coordinator

Job Purpose:
- The Store POS Coordinator at PAY-LESS is responsible for managing and optimizing the Point of Sale (POS) systems within our retail environment. This role ensures that all POS systems are functioning efficiently to support smooth and effective customer transactions, thereby enhancing the overall shopping experience.

Key Responsibilities:
- Oversee the daily operations of the POS systems, ensuring they are running smoothly and efficiently.
- Troubleshoot and resolve any technical issues related to the POS systems in a timely manner to minimize downtime and disruption.
- Collaborate with the IT department to implement updates and upgrades to the POS systems as needed.
- Train store staff on the proper use and functionalities of the POS systems to ensure accurate and efficient transaction processing.
- Monitor and analyze POS system performance and generate reports to identify areas for improvement.
- Ensure compliance with company policies and procedures related to POS operations and data security.
- Assist in the setup and configuration of new POS systems during store openings or renovations.
- Liaise with external vendors and service providers for maintenance and support of POS hardware and software.
- Maintain an inventory of all POS equipment and ensure that all hardware is in good working condition.
- Provide exceptional support to store management and staff to enhance customer service and operational efficiency.