Store Sales Manager

STORE SALES MANAGER — Luxury Retail Leadership
Reports to: Company Leadership
Direct Reports: Assistant Sales Manager, Sales Lead, Sales Specialist, Sales Support

BASE SALARY: $65,000 to $80,000 annually. Final compensation will be determined based on relevant experience, qualifications, and the responsibilities assigned to the position.
SCHEDULE: 45 hrs/wk based on business needs
Location: On-Site Universal Studios CityWalk, Hollywood, CA

Own the business. Lead the team. Elevate the experience.
At Nectar Life, we transform bath and body care into an immersive, discovery-driven retail experience. Our plant-based, cruelty-free products combine vibrant storytelling with high-performing skincare and body care innovations. As Store Manager, you are the leader of the store — fully accountable for its performance, people, and the guest experience that sets us apart.
This is a hands-on leadership role. You lead from the floor, not from the back office. This role is fully on-site.

YOUR IMPACT
What you'll own
Drive business performance

• Own total store sales, payroll, and operational efficiency
• Drive revenue through active floor leadership and a strong selling culture
• Monitor and respond to guest conversion, average ticket, and sales trends
• Align staffing with business volume to protect profitability
• Lead store-level strategies to meet financial targets including P&L; goals
• Maintain disciplined payroll management aligned with company targets and business volume.

Lead and develop your team

• Recruit, hire, and develop talent aligned with Nectar's brand and culture
• Coach through real-time feedback and structured development plans
• Manage the full talent lifecycle — onboarding, performance management, succession planning
• Build a culture of accountability, recognition, and growth
• Identify and develop future leaders within the store
• Drive strong Employee Opinion Survey results as a measure of team health

Own the guest experience

• Lead from the floor during peak periods — your presence sets the tone
• Ensure every guest receives a warm, personalized, and memorable visit
• Drive product discovery, demonstrations, and brand storytelling
• Build lasting guest relationships that drive loyalty and repeat visits
• Resolve guest concerns quickly and with genuine care

Oversee store operations

• Own all aspects of daily operations including scheduling, staffing, and execution
• Manage labor hours using scheduling tools (e.g., Paycom) to support payroll efficiency
• Oversee inventory processes, stockroom organization, and replenishment
• Ensure visual merchandising and store presentation meet brand standards
• Ensure adherence to all operational, safety, and loss prevention procedures
• Collaborate cross-functionally with HR and leadership as the business grows

Build toward flagship growth

• Strengthen operational consistency and team performance to support long-term store growth
• Identify opportunities to improve efficiency, sales performance, and guest engagement
• Support the vision of developing this location into a flagship retail destination
• Partner with leadership to scale operations and champion company values and community initiatives

PERFORMANCE METRICS
How success is measured

SALES: Goals and comp growth
AVERAGE TICKET: ADS performance
GUEST CONVERSION: Transactions per hour
GUEST LOYALTY: Retention and repeat visits
PAYROLL EFFICIENCY: Labor vs. volume alignment
INVENTORY INTEGRITY: Shrink and accuracy
TEAM HEALTH: Retention and engagement
CULTURE PULSE: Employee Opinion Survey results
Success metrics may be adjusted based on business needs, seasonal goals, or company initiatives.

WHY NECTAR LIFE
What's in it for you
Nectar Life is a rapidly growing brand bringing immersive retail experiences to customers around the world. Our stores combine product discovery, hands-on demonstrations, and joyful brand storytelling to create an environment unlike any other. As Store Manager, you'll be at the center of that experience — with real ownership, real growth, and real recognition.

Compensation & culture

• $65,000 to $80,000 annually. Final compensation will be determined based on relevant experience, qualifications, and the responsibilities assigned to the position.
• Performance-based bonus opportunities tied to store results and key business metrics
• Commission opportunities on eligible sales
• Bonuses on select LED devices and skincare products
• 100% of tips distributed directly to team members
• A culture focused on recognition, development, and internal advancement
• Opportunities to grow with a globally expanding brand
• Opportunity to help build and scale a flagship retail location over time.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Supplemental Insurance
• Employee discount