Store support executive
● Parcel
Segregation: Open and segregate local and out-of-state parcels, handover
products to respective departments, update drive sheet and maintain records.
● Inventory Management: Reference turnover and full
stock product details in drive sheet.Follow up with stores and validate
inventory records.
● Retail Point of Sale (RPOS) Management: Check for
pending transfer orders (TOs) and clearances.
● Courier Performance Management: Check and follow up
on store parcel courier delivery details. Prepare Courier Performance Report.
● Store
Support :
○ Manage
customer orders from warehouse to stores. Handle customer damage product
exchange mails and follow up.
○ Process excess and short-received inventory
reconciliation mails. Clear missing, mismatched, or broken products and update
records.
○ Send price change (MRP) and gram change mails to
stores and follow up.
○ Handle barcode request process.
○ Manage new store transactions, transfers in, and
format verification.
○ Handle stores' customer GST billing.
○ Coordinate
with stores for general queries.
● Check and
update store HQ backup. Communicate issues to the IT department.
● Monitor sample items sent to suppliers from
warehouse inventory. Manage excess, short-received items from suppliers.
● Generate E-Way bills as required.
● Coordinate
with suppliers for priority orders and jewellery-related matters.
Requirements
● High school diploma or equivalent; bachelor's degree
preferred.
● Minimum of
1 years of experience in a similar role within a warehouse or retail
environment. Experience in inventory management, or parcel handling, is highly
preferred.
● Proficiency in Kannada, Hindi, and English
language.
● Responding to emails and providing resolutions.
● Proficiency in computer operating systems and MS
Office software, Google drive especially Excel.
● Good written and verbal communication skills
● Issues troubleshooting, settlements, clearances,
record maintenance.
● Ability to
work as part of a team and maintain quality of work