Stores Guest Service Agent

POSITION SUMMARY

Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Stack received merchandise on pallets or carts. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels in a timely manner. Receive deliveries, store perishables properly, and rotate stock. Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots. Refuse acceptance of damaged, unacceptable, or incorrect items. Adhere to food safety and handling policies and procedures across all food-related areas. Organize, clean, and sanitize all refrigerators and freezers, floors, food equipment, and drains. Remove empty pallets, cardboard, and trash and place in proper storage areas.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak to guests and co-workers using clear, appropriate and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.

Job Summary

• Receive, inspect, label, and distribute goods to designated departments
• Ensure correct storage, rotation, and handling of stock, including perishables
• Monitor inventory levels and report low stock to supervisors
• Refuse damaged, incorrect, or sub-standard deliveries
• Maintain cleanliness and organization of all storage, cold rooms, and equipment
• Follow food safety, hygiene, health, and safety standards at all times
• Complete required documentation and requisition forms accurately
• Support team operations and maintain professional communication
• Perform manual handling duties and other tasks as assigned

Our Benefits:

• Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
• Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
• Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
• Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
• Duty Meals
• Associate Transportation
• Prorated accrued sick leave payout yearly

About You:

• Relevant experience in a similar role
• Enthusiastic to escalate your career
• Self-motivated, driven and energized in a fast-paced environment
• Armed with smart solutions and a can-do attitude
• Willingness to work on a rostered stay‑on‑island arrangement.
• Must have legal working rights in Fiji.

This role is island‑based and requires working on a rostered stay‑on‑island schedule.