STORES SUPERVISOR
Summary
Oversee a retail team in Singapore, coaching associates to deliver excellent customer service, meet sales targets, and maintain store standards.
• Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client; act as a “quality control” supervisor ensuring that every interaction with a customer is memorable
• Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs
• Resolve difficult customer issues and escalate to management when necessary (For Supervisory role)
• Providing the highest level of customer service, ensuring that all customers are treated with respect
• Developing a thorough knowledge of products in store
• Maintaining merchandising standards in accordance with brand guidelines
• Keeping up to date with current trends and the brand’s place within the market
• Following all operational procedures in the store and in the stock room.
• Able to commit for weekend at PH work