Strategic Account Manager

Position Title: Strategic Account Manager

Department: Sales

Reporting To: Director of Sales

Location: Hybrid (Chicago, IL) 1 day/week in-office

About the Role:

The Strategic Account Manager is responsible for driving Net-New Acquisition sales into a defined customer territory. This role will include business development activities of next generation telecommunications, data center, cloud, AI, and managed services solutions that are available in the Avant portfolio. The Strategic Account Manager will drive new sales and acquire net new customers.

This person will be the primary point of contact for clients assigned through our Strategic Partner Division.

This is a full-time position. Employees located in the Greater Chicagoland Area or Dallas/Frisco area are currently expected to work from the office 1 day per week; however, this is subject to change.

What You'll Do:

• Support the sales and development of net new business opportunities within a defined base of existing clients

• Work with existing customers and upsell/cross sell motion

• Collaborate closely with account managers, field sellers, team managers, and internal sellers to meet or exceed sales revenue targets

• Grow existing customer share by introducing new telecommunications, data center, cloud, and managed services solutions to clients

• Work closely with Avant Retention team and transition newly acquired accounts so they can provide the best life cycle management available

• Exceed monthly and quarterly sales goals

• Establish and cultivate a solid working relationship with vendor/supplier partners

• Demonstrate a strong and effective knowledge of all telecommunications, data center, cloud, and managed service solutions

• Fluency in the contrasting differences between each solution and ability to articulate those differences based on a client’s requirements and sales opportunity

• Provide strong existing client management and outgoing business development efforts to optimize effective market coverage to exceed sales targets

• Help create client-facing business development activities, perform demand generation, and perform all follow-up to business development activities

• Coordinate prospect meetings, teleconferences, and communications

• Participate in client seminars and workshops

• Create and deliver polished sales proposals and RFP responses

• Engage regularly with sales leadership (manager, Director and VP) to provide visibility to open opportunities, upcoming renewals, and billed revenue

General Internal Sales Activities

• Assist with CRM’s opportunity entry & initial account set up

• Aid with vendor registration on new opportunities

• Submit pricing requests & formulate responses into quote comparison spreadsheet (presentation)

• Issuing quotes, sales presentations, sales orders, and contract paperwork to Team Leads and/or customers

• Record recent sales into CRM & Manage monthly revenue reports

• Communicate and provide vendor escalations paths/lists to existing customers

• Support in daily tasks of scheduling customer and dealing with review calls