Strategic Account Manager

### About us We are a small, rapidly growing full-service agency focused on the Architecture, Engineering, and Construction (AEC) industry. Our commitment to people over profits sets us apart, and we’re seeking a Strategic Account Manager to join our team. This role is pivotal in managing key client relationships, driving growth, and ensuring the highest level of client satisfaction. ### Job overview As a Strategic Account Manager, you’ll be the primary point of contact for key clients, working to understand their needs, manage their expectations, and proactively drive their success. This role requires a balance of strategic thinking, problem-solving, and relationship management. You’ll work closely with internal teams to deliver tailored solutions and exceed client expectations. ### Responsibilities - Act as the lead point of contact for a portfolio of assigned clients, developing strong and trusted relationships. - Plan, prioritize and implement marketing campaigns, including branding and identity, paid advertising, SEO, content creation, social, lifecycle, PR and more. - Collaborate with clients and internal teams to ensure timely, successful project delivery in alignment with client needs and objectives. - Analyze account performance metrics, providing actionable insights to improve outcomes and maximize growth. - Maintain up-to-date records of account activities, progress, and deliverables. - Support onboarding of new clients, ensuring seamless transitions and clear communication. ### Qualifications - Proven experience in account management, ideally at an agency. - Strong communication, negotiation, and problem-solving skills. - Ability to work effectively with cross-functional teams in a remote environment. - Experience in SEO, paid advertising, data analysis, and the management of brand projects. - Bachelor’s degree in Marketing, Business, or a related field. ### Bonus - Familiarity with digital marketing services specific to the AEC industry. - Proficiency with CRM software and project management tools. - A proactive attitude with a desire to innovate and improve client processes. Bottom of salary range $71,037 Top of salary range $86,823 - 36 hour work week* - Flexible working hours with optional four day work week* - 100% remote environment - 100% employer paid medical, dental & vision (employee only) - 4 weeks PTO - 12 paid holidays - 6 personal days - 4 optional days after a 90 day ramping period (use this time to volunteer or learn at a conference) - 401k with 1:1 match up to 3% *Salaried employees work 36 hours per week, and may work whatever combination of days or hours gets them to that amount. Want to work four 9-hour days? Go for it. Want to work seven 5.14 hours days? Great. Submit your resume. No cover letter required – we value your time and ours. **Resumes must be uploaded as PDFs and must be 5MB or less.**