Strategic Account Manager

The role As the Strategic Account Manager, you will be the pioneering leader and central orchestrator for our most critical global accounts, including Vale, Codelco, and Nexa (a $7M ARR portfolio). Your mission is to transition high-value accounts into deep, long-term partnerships by embedding our solutions at the heart of their transformation agendas. Operating as a strategic partner and trusted advisor, you will shape global commercial frameworks and co-create innovation to drive mutual growth. In this role you will have the opportunity to Build Strategic Partnerships: Act as a trusted advisor, immersing yourself in the customer’s business to co-develop solutions, lead strategic dialogues, and facilitate joint planning sessions and QBRs. Lead Commercial Strategy: Design and execute data-driven commercial strategies and predictive models to forecast opportunities, mitigate risks, and maximize long-term account loyalty and revenue. Manage Executive Stakeholders: Confidently engage board-level executives, nurturing multi-threaded relationships and building consensus across complex global organizations. Orchestrate Global Resources: Lead internal global teams aligned to the account, shaping governance models that meet the customer’s strategic needs. Influence Industry Direction: Use your unique position to align customer transformation needs with our internal product roadmaps and strategic vision. Essential knowledge skills and experience Experience: Minimum 10 years in strategic sales or account management, managing large, complex global accounts within B2B software or technology environments. Strategic Thinking: A visionary, consultative mindset focused on long-term planning and delivering measurable business value. Executive Presence: Outstanding communication skills with a proven ability to command a room of senior leaders and influence decisions at the board level. Analytical Rigor: Highly proficient in financial modeling, forecasting, and building data-driven commercial strategies. Leadership Influence: High emotional intelligence (EQ) with the ability to lead through influence rather than authority, navigating ambiguity and complex structures with resilience. #LI-KV2