Strategic Accounts Manager, Retail
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
About this role
We currently have an excellent opportunity for a highly motivated, self-directed and results-oriented Strategic Account Manager in our Retail team, focusing on business development and sales in the Retail market. You will be responsible for growing commercial equipment, controls, and service sales in the Retail market in your assigned territory.
The role may sit anywhere in the US close to a major airport, preference given to sitting in the East coast.
As a Strategic Account Manager, this role involves:
Conduct Market analysis and identify key customer targets
Develop and implement strategic plans to achieve sales targets in assigned territory
Develop and maintain owner relationships with partners in larger school districts to influence design standards and projects for direct and indirect sales opportunities
Use procurement contracts and other sales tools to increase equipment sales
Oversee Retail sales activities and resources within sales channels in assigned territory
Collaborate with local Carrier Commercial Sales, Service, and Controls teams on sales strategies that improve Carrier’s competitive position
Track project activity
Provide technical and product training to key customers
Required Qualifications
Bachelor’s Degree
5+ years of experience in the HVAC industry
3+ years of sales experience
Preferred Qualifications
BA/BS degree in Engineering, Business, or Marketing
Public sector sales experience
Strong written and verbal communication skills with the ability to interact with both external customers and across functional teams
Sense of urgency, self-initiative, dedication and sense of ownership
Outstanding follow-up and follow-through skills
Highly organized with strong attention to detail, while also able to prioritize
Unwavering customer service orientation
Proficiency with Microsoft Office (Excel, Word & PowerPoint)