Strategic AI & Digital Transformation Leader

Key Responsibilities

Develop and execute technology strategies aligned with the company’s business objectives.
Lead digital transformation initiatives across business and operational functions.
Identify opportunities to leverage AI, automation, cloud technologies, and digital platforms to improve efficiency and scalability.
Evaluate emerging technologies and recommend practical solutions that create measurable business value.
Drive the adoption of AI-enabled processes and tools across the organisation.

Lead the implementation of AI-powered workflows and automation solutions.
Apply Anthropic Claude AI, Cursor IDE, n8n, and other emerging technologies to enhance software development and business processes.
Design and implement AI-driven solutions to automate repetitive tasks, improve productivity, and reduce operational costs.
Identify opportunities for integrating AI into existing platforms, applications, customer service, and internal workflows.
Establish practical AI adoption frameworks, standards, and best practices.

Architect, develop, and maintain scalable web platforms, business portals, and digital applications.
Provide technical leadership across the full software development lifecycle, from requirements gathering and system design to development, deployment, and support.
Lead full-stack development initiatives and ensure solutions are secure, scalable, reliable, and maintainable.
Review existing technology architecture and recommend improvements where required.
Ensure successful integration of applications, APIs, databases, cloud services, and third-party platforms.

Oversee cloud hosting environments, server infrastructure, deployment, monitoring, and system performance.
Ensure availability, security, reliability, and scalability of technology infrastructure.
Manage server environments, backups, disaster recovery, access controls, and technology security requirements.
Optimise infrastructure costs and technology resources while maintaining operational effectiveness.

Lead, mentor, and manage technical and development teams across multiple geographic regions.
Allocate resources and coordinate development, implementation, maintenance, and technical support activities.
Establish development standards, technical processes, and performance expectations.
Review team performance and provide technical direction and mentoring.
Foster a culture of continuous improvement, innovation, collaboration, and responsible AI adoption.

Lead technology service delivery operations across Pan Asia.
Ensure projects and technology services are delivered within agreed timelines, quality standards, and business requirements.
Coordinate development, support, infrastructure, and operational teams to ensure seamless service delivery.
Monitor operational performance and implement improvements to strengthen efficiency and service quality.

Manage and maintain strong relationships with clients, partners, and key stakeholders.
Understand client business requirements and translate them into effective technology solutions.
Lead technical discussions, solution presentations, project reviews, and service delivery meetings.
Act as a senior technology representative for strategic clients and business stakeholders.

Identify opportunities to improve business processes through technology, automation, and AI.
Establish measurable technology and operational KPIs.
Reduce manual processes, development cycle time, and operational overhead through intelligent automation.
Support management in evaluating new technology investments and transformation initiatives.
Ensure technology solutions contribute directly to business growth and long-term competitiveness.

Minimum 13 years of professional experience in software development, technology management, digital transformation, or related fields.
Strong hands-on experience in full-stack software development.
Proven experience architecting and delivering scalable web platforms, business portals, and enterprise applications.
Strong experience in cloud hosting, server management, deployment, and infrastructure operations.
Proven experience leading technical teams and managing technology service delivery.
Experience managing projects, technical operations, and stakeholder/client relationships across multiple countries or regions.
Demonstrated experience driving AI adoption, automation, and digital transformation initiatives.

Advanced practical knowledge of AI-assisted software development and workflow automation.
Hands-on experience with Anthropic Claude AI.
Hands-on experience with Cursor IDE or comparable AI-powered development environments.
Strong practical experience with n8n or similar workflow automation platforms.
Ability to identify practical business use cases for AI and convert them into deployable solutions.
Strong understanding of AI-enabled development workflows, automation, API integration, and digital process optimisation.

Strong technical leadership and people-management capabilities.
Excellent problem-solving and analytical skills.
Ability to translate complex technical concepts into practical business solutions.
Strong project management and service delivery capabilities.
Excellent client relationship and stakeholder management skills.
Ability to lead cross-functional and geographically distributed teams.
Strategic mindset with strong commercial and operational awareness.
Strong communication, presentation, negotiation, and decision-making skills.