Strategic Communications Specialist

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Training and Development for the following locations: 2 - U.S. Border Patrol Academy - Artesia, New Mexico 2 - Field Operations Academy - Glynco, Georgia Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.

This announcement has been amended on 08/18/2026 to extend the closing date to 08/25/2026. This position starts at a salary of $74,678.00 (GS-11, Step 1) to $116,362.00 (GS-12, Step 10) with promotion potential to $116,362.00 (GS-12 Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. Major duties: Assisting in planning, writing, and editing internal and external communication products (e.g., talking points, fact sheets, briefing materials, social media posts, presentations, graduation pamphlets) to inform stakeholders about OTD operations, programs, and activities. Helping develop and implement communication strategies and materials to support engagement with stakeholders of the assigned Academy, Center, or Division, collaborating with subject-matter experts to convey operational policies and procedures to different audiences. Reviewing communication products and strategies for clarity, accuracy, consistency with organizational objectives, and appropriateness for the intended audience; prepare and refine responses to requests for information. Identifying communication challenges and potential stakeholder reactions, gather and synthesize relevant information, and recommend approaches to management to address issues and improve messaging. Reviewing internal policies and processes for currency, recommend updates or improvements, and ensure guidance and procedures are clearly communicated to management and stakeholders. CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about

You must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) All pre-employment processes will be conducted in English You may be required to pass a background investigation CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. Bargaining Unit: This position is not covered under the bargaining unit.