Strategic Partnership Manager
Position Title: Strategic Partnership Manager
Location: Plymouth, Michigan- Hybrid
Reports To: Director of Sales
Department: Growth
Job Type: Full Time, Exempt
About Federated Service Solutions:
Founded in 2004, Federated Service Solutions is a dynamic and innovative technology company dedicated to helping businesses do business better. We are committed to fostering a collaborative and inclusive work environment where all employees can thrive and contribute to our shared success. We do this by creating a culture of accountability, aligning our strategies and policies with the company's goals, vision, and values, and exceeding customer expectations by putting the right people in the right seats. Join us and be a part of our exciting journey towards growth and excellence.
About the Role:
The Strategic Partnership Manager is responsible for driving revenue growth through a combination of partner engagement, enterprise sales, and full-cycle deal ownership. This role focuses on building and expanding relationships with OEM and channel partners while identifying and closing new business opportunities across existing and prospective accounts.
This position requires a proactive, relationship-driven sales professional who can manage long sales cycles, navigate complex stakeholder environments, and consistently move opportunities forward. Serve as a trusted advisor by identifying customer business challenges and recommending tailored technology solutions that deliver long-term value.
Responsibilities
+ Build, strengthen, and expand strategic relationships with OEM and channel partners to drive joint revenue growth
+ Own partner communication and account strategy, ensuring consistent engagement and opportunity development
+ Represent Federated in partner trainings, events, and field engagements, converting insights into pipeline opportunities
+ Manage a full-cycle sales pipeline from prospecting through close, maintaining clear ownership of deal progression and outcomes
+ Drive net-new and expansion revenue across enterprise accounts through solution-based selling of technology and services
+ Drive growth of recurring revenue through managed services, SaaS offerings, licensing, and long-term customer agreements
+ Consult with customers on technology solutions that may include hardware, software, licensing, professional services, and recurring managed services
+ Collaborate with engineering, operations, project management, and marketing teams to develop and deliver customer solutions
Who we are looking for:
A driven and relationship-oriented sales professional who takes ownership of results and consistently follows through on commitments. This individual is proactive in identifying opportunities, comfortable navigating complex sales cycles, and confident in building trust with both partners and customers.
They are equally effective at developing existing accounts and pursuing new business, with a strong ability to communicate value, manage multiple priorities, and maintain momentum across a diverse pipeline.