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Strategic Platform Architect — AI & Governance

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Summary

A Principal Platform Architect at ServiceNow who guides enterprise platform strategy and governance — setting standards, defining health metrics, and managing technical debt — while influencing CxO-level decisions across partners and customer teams and driving adoption of AI and automation capabilities on the platform.

ServiceNow seeks a Principal Platform Architect to guide enterprise platform strategy and governance. You will set standards, define health metrics, and influence decisions with CxO-level executives across partners and customer teams.

You will drive reusable architectures, manage technical debt, and ensure alignment with business outcomes and value realization, while shaping adoption of advanced platform capabilities including AI and automation.

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